Public Safety Project Implementation Dashboard

Cartoon drawing of many people of different skin colors.

On May 18, 2021, Council received the final report from the Public Safety Policy Innovation Workshop and directed staff to begin implementing nine high-priority projects intended to address concerns raised in Fall 2020's community conversations on public safety. This dashboard provides regularly updated information, status updates, and contact information for each of these nine priority projects. As these projects continue to evolve, new information will be added to this page, including performance metrics and work products.

These projects are currently in the early stages, but they are quickly making progress. Significant updates can be expected over the next month.

Questions? Contact Laurel James at: Laurel.James@hayward-ca.gov | (510) 583-4303

Learn More About the Projects

 

Project Description:

 

The purpose of this project is to conduct a needs assessment on incoming calls and outgoing responses with actionable recommendations, including providing additional emergency behavioral health and medical capacity in dispatch. Key tasks include issuing a Request for Proposals and selecting a qualified consultant, completing the needs assessment and study, and presenting results and recommendations to Council.

 

Status

 

The project was launched in June 2021. The project team has prepared a Request for Proposals that can be viewed here.

 

Project Manager: Shanalee Gallagher, Management Analyst, Hayward Fire Department | shanalee.gallagher@hayward-ca.gov | (510) 583-3910

Project Description:

 

These projects were previously named the Mobile Mental Health Response Team and the District Command Behavioral Health Clinician.

 

This pilot project entails creating an integrated continuum of resources to serve community members experiencing mental illness, substance abuse and homelessness. 

 

Two different mobile response teams will be deployed:

  1. Mobile Integrated Health Unit (MIHU) pairing a Hayward Fire Department (HFD) community paramedic with a mental health clinician from a community based organization.
  2. Mobile Evaluation Team (MET) pairing a specially trained Hayward Police Department (HPD) district command police officer with an Alameda County behavioral health clinician. 

The goal will be to get the right team or resource to the right call for service, improving access to medical, mental health and other supportive services and reducing the need for police officers to intervene.  Both teams will be piloted 40-hours/week.

 

Status

 

The MET team launched in June 2021.  The full HEART Program is anticipated to launch in October 2021.  The project team is finalizing the program and staffing model.

 

Project Manager: Dr. Emily Young, Psy.D. Youth and Family Services Bureau Administrator | Emily.Young@hayward-ca.gov | (510) 293-7048

Project Description:

 

Pilot a temporary behavioral health coordinator to provide daily coordination of the HEART program (described above), track program responses and outcomes, and leverage existing resources to maximize utilization of County and community based services.

 

Status

 

The Behavioral Health Coordinator was identified in June 2021 and transitioned into the role on August 16, 2021.

 

Project Manager: Dr. Emily Young, Psy.D. Youth and Family Services Bureau Administrator | Emily.Young@hayward-ca.gov | (510) 293-7048

Project Description:

 

This project entails expanding existing emergency and temporary shelter services for residents experiencing homelessness, including solutions for those who decline typical services, such as safe parking or a sanctioned encampment, and non-congregate options, such as the hotel annex. For each new shelter option, deploy trained outreach workers into community on a daily basis.

 

Status

 

This project will be considered and implemented in the context of the Let's House Hayward! Strategic Plan to Reduce Homelessness.

 

Project Manager: Jessica Lobedan, Acting Community Services Manager, Community Services Division | Jessica.Lobedan@hayward-ca.gov | (510) 583-4201

Project Description:

 

This project pilots using unarmed Community Service Officers to respond to cold calls such as vehicle break-in and property damage.

 

Status

 

This project was launched in June 2021. The project team is working to establish a chain of command and scope of work for CSO responders.

 

Project Manager: Bryan Matthews, Captain, Special Operations Division, Hayward Police Department | Bryan.Matthews@hayward-ca.gov | (510) 293-5047

Project Description:

 

Through this one-time participatory budget process, community members can submit and vote on proposals to increase connections in their neighborhood. The process will run from September 2021 - December 2022. We have divided Hayward into six sectors for this process. Each sector will have a budget of $50,000-$69,000, depending on the population and income level of the sector. 

 

Status

 

This project website launched in August 2021. Starting September 16, you can apply to be a delegate for your neighborhood and suggest ideas online at: www.hayward-ca.gov/peoplesbudget. Voting is scheduled for March 2022. 

 

Project Manager: Mary Thomas, Management Analyst, Office of the City Manager | Mary.Thomas@hayward-ca.gov | (510) 583-4227

Project Description:

 

This project establishes a group of community members (particularly young people of color) to review and co-create HPD's training curriculum with a community-informed lens to incorporate community knowledge and concerns into HPD's extensive training.

 

Status

 

This project will launch later in 2021 due to staffing constraints.

 

Project Contact: Laurel James, Management Analyst, Office of the City Manager | Laurel.James@hayward-ca.gov | (510) 583-4303

Project Description:

 

This project entails contracting with an outside intermediary (non-profit or a firm) to field feedback and complaints from community members and serve as a neutral liaison to the City.

 

Status

 

This project launched in July 2021. Staff is preparing an RFP.

 

Project Manager: Laurel James, Management Analyst, Office of the City Manager | Laurel.James@hayward-ca.gov | (510) 583-4303