Contact List of Hayward Utility Providers:

For general questions about utility providers in Hayward, call (510) 583-4700.

Energy Providers

East Bay Community Energy (EBCE)

  • Commercial: In June 2018, EBCE became the default electricty provider for Hayward commercial accounts.
  • Residential: In November 2018, EBCE became the dafault electricity provider for Hayward residential accounts.
  • EBCE can be contacted at customer-support@ebce.org or (833) 699-EBCE (3223).

Pacific Gas & Electric (PG&E)

  • PG&E will continue providing electricity to residents and business owners who choose to opt out of EBCE electric service.
  • PG&E provides gas service to all Hayward accounts, both residential and commercial.
  • PG&E can be contacted at (800) 743-5000.

Water Provider

Sewer Providers

  • Most properties in Hayward are connect to the City of Hayward sewer system. To start service, call (510) 583-4600. Click here for Hayward Water and Sewer Rates.
  • Some properties are connected to the Oro Loma Sanitary sewer system. To start service call (510) 276-4700.
  • Some properties are not connected to a public sewer systems, but instead have a private septic tank. Alameda County Environmental Health monitors septic tanks in the county. For more information, contact (510) 567-6887.

Garbage and Recycling Providers

  • Contact Waste Management of Alameda County at (510) 537-5500 to start service.
  • Please note that Tri-CED provides recycling for residential properties and some properties are serviced by Oro Loma Sanitary. However, all properties go through Waste Management to start their garbage service.
  • For more information, including the Schedule of Rates, please click here.

Apply for Discounted Utility Rates

The City offers a discount on garbage, water, and sewer rates for low-income residents. Download an application or call the City’s Revenue Division at (510) 583-4600.