The providers and programs below provide support, guidance, and information for individuals seeking assistance in their journey towards recovery. If you need additional assistance call 2-1-1 or visit , 211alamedacounty.org, Alcoholics Anonymous, Location:, 22654 Mission Boulevard, Hayward CA, Day:, Every Day, Time:, 24 hours, Contact:, (510) 839-8900, Additional Info:, N/A, Cherry Hill Detox, Location:, 2035 Fairmont Drive, San Leandro CA, Day:, Every day, Time:, 24 hours, Contact:, (886) 866-7496, Additional Info:, N/A, First Presbyterian Recovery Café, Location:, 2490 Grove Way, Castro Valley CA, Day:, Monday - Friday, Time:, 7:00 a.m. - 10:00 a.m., Contact:, (510) 634-4750, Additional Info:, Available to anyone sober during at least the last 24 hours, La Familia, Location:, 24301 Southland Drive, STE 300, Hayward CA, Day:, Monday - Friday, Time:, 8:30 a.m. - 5:00 p.m., Contact:, (510) 300-3500, Additional Info:, Wide range of programs. Se habla español., Life House Recovery Homes, Location:, 22280 Main Street, Hayward CA, Day:, Every day, Time:, 24 hours, Contact:, (510) 999-7901, Additional Info:, N/A, Second Chance Hayward Recovery Center, Location:, 107 Jackson Street, Hayward CA, Day:, Monday - Friday, Time:, 11:00 a.m. - 8:00 p.m.; Wednesday: 4:00 p.m. - 8:00 p.m., Contact:, (510) 886-8696, Additional Info:, N/A, Victory Outreach Heart, Location:, 29952 Mission Boulevard, Hayward CA, Day:, Every Day, Time:, 24 hours, Contact:, (510) 9830-5140, Additional Info:, N/A This community resource information is part of the, Community Resource Guide, maintained by librarians at the Hayward Public Library, To update information or suggest further resources, email, daybyday@hayward-ca.gov, .
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Vital resources providing immediate support for individuals facing challenging and distressing situations. Find a collection of trusted hotlines dedicated to offering immediate assistance and guidance in times of crisis below. If you need additional assistance call 2-1-1 or visit , 211alamedacounty.org, Provider Time Contact Info, Alameda Crisis Hotline, 24/7 1 (800) 309-2131, California Youth Crisis Hotline, 24/7 1 (800) 843-5200, Escape Domestic Violence & Trafficking, 24/7 1 (888) 339-7233, FECSO Family Emergency Shelter, 24/7 (510) 581-3223, LGBTQ National Hotline, 24/7 1 (888) 843-4564, Parenting Helpline, 24/7 1 (800) 829-3777, Sexual Assault Hotline, 24/7 1 (800) 656-4673, Suicide Prevention, 24/7 988 This community resource information is part of the, Community Resource Guide, maintained by librarians at the Hayward Public Library, To update information or suggest further resources, email, daybyday@hayward-ca.gov, .
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Accessing quality healthcare can be a significant challenge for many individuals. Explore the resources listed here to find assistance, support, and pathways to better health without the burden of high costs. If you need additional assistance call 2-1-1 or visit , 211alamedacounty.org, Alameda County Health Care for the Homeless, Location:, Mobile service, Day:, N/A, Time:, N/A, Contact:, achch.org/get-help, Additional Info:, N/A, Ashland Free Clinic, Location:, 16539 Ashland Avenue, San Leandro CA, Day:, Saturdays, Time:, 8:00 a.m. - 11:00 a.m., Contact:, (510) 407-2362, Additional Info:, Se habla español, Birthright, Location:, 1048 Grant Avenue, San Lorenzo CA, Day:, N/A, Time:, N/A, Contact:, (510) 481-9677, Additional Info:, No medical care onsite; referrals for pregnant women wanting to give birth, Davis Street Clinic, Location:, 3081 Teagarden Street, San Leandro CA, Day:, Monday - Friday, Time:, 8:00 a.m. - 6:00 p.m., Contact:, (510) 347-4620, Additional Info:, N/A, Planned Parenthood, Location:, 1032 A Street, Hayward CA, Day:, Monday - Friday, Time:, 8:30 a.m. - 5:30 p.m. and 10:30 a.m. - 7:00 p.m. (Tuesdays), Contact:, (510) 300-3800, Additional Info:, N/A, Tiburcio Vasquez Clinic, Location:, 22331 Mission Boulevard, Hayward CA, Day:, Monday - Friday, Time:, 8:00 a.m. - 5:00 p.m., Contact:, (510) 471-5880, Additional Info:, Se habla español This community resource information is part of the, Community Resource Guide, maintained by librarians at the Hayward Public Library, To update information or suggest further resources, email, daybyday@hayward-ca.gov, .
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All of the experienced counselors have Master’s or Doctoral degrees, and most are licensed. People come for counseling for a number of reasons, including behavior problems at home, school and in the community; parent-child conflict; and adjustment to family traumas such as domestic violence, divorce, or death. YFSB believes that healthy family life is the key to producing healthy kids. Because…, call 9-1-1., YFSB Location:, 300 W. Winton Ave. Hayward, CA 94544 510.293.7048, YFSB Business Hours:, Monday to Thursday 9:00 a.m. to 7:00 p.m. Friday 9:00 a.m. to 5:30 p.m.
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The provides found here have resources tailored specifically for veterans, offering guidance, assistance, and a wealth of information to aid in various aspects of life after service. From mental health support to educational opportunities, job placement assistance, financial guidance, and community connections, our aim is to provide a central hub where veterans can access the resources they…, 211alamedacounty.org, Alameda Co. Veterans Services, Location:, 6955 Foothill Boulevard, Ste. 143, Oakland CA, Day:, N/A, Time:, N/A, Contact:, (510) 577-1926, Additional Info:, N/A, Homeless Veterans Hotline, Location:, N/A, Day:, Every day, Time:, 24 hours, Contact:, (877) 424-3838, Additional Info:, N/A, Veterans Resources, Location:, 888 C Street, Hayward CA, Library locations, Hours, Contact us, Additional Info:, Provided at the Hayward Public Library This community resource information is part of the, Community Resource Guide, maintained by librarians at the Hayward Public Library, To update information or suggest further resources, email, daybyday@hayward-ca.gov, .
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Homelessness is a growing local and regional crisis. The City of Hayward, along with our partner organizations, are actively developing and supporting initiatives to address these issues and the impact they have on the residential and business community. This guide provides information the public can use to access the available resources and programs., What is the City of Hayward doing to address homelessness?, According to the 2022 PIT count, from 2019 and 2022, there was a 22% decrease in homelessness in Hayward, with 487 total homeless in 2019 to 381 total homeless in 2022. The 22% decrease in homelessness in Hayward Across Alameda County, there was a 22% increase in homelessness. While there are too many external factors outside of local control that influence homelessness, Hayward’s investment of…, lets-house-hayward, In November 2019, the City opened its first Navigation Center. Since opening, the City has opened a second Navigation Center, and together these programs have permanently housed more than 100 previously homeless Hayward residents. In Fiscal Year 2022-2023, the City allocated $7.5 million in federal Coronavirus State and Local Fiscal Recovery Funds to addressing the homelessness crisis. This is in…, Someone is camped around my business/home but not on my property. Can the City move them? Who can I contact?, Yes, the City can move individuals and their encampments that pose a public health or safety concern or impede public use of sidewalks, bus stops and other public facilities. If you would like to report an encampment, please enter this request through, Access Hayward, . City staff from Maintenance Services, Police, Fire, Code Enforcement, Airport, Utilities & Environmental Services, and City Manager’s Office meet on a bi-weekly basis to review requests for abatement. The City can have its nonprofit homeless outreach teams conduct outreach and encourage individuals to access services. Outreach teams currently conduct outreach throughout Hayward. If there…, navcenter.referrals@hayward-ca.gov, . Outreach teams will connect with individuals and offer services to those who may be interested. If you see signs of human waste, drug paraphernalia, fire, or other circumstances raising a public health or safety concern associated with an encampment, please contact Hayward Police Department. Please enter this request through, Access Hayward, . Your request will be responded to within 24 hours., Someone is camped on my property. Can the City move them? Who can I contact?, Please contact Hayward Police Department to assist with moving someone. Please enter this request through, Access Hayward, . If your property is currently vacant, contact the District Command Unit at (510) 293-5051 and schedule an appointment to get a “no-trespass” letter filed, which are solely for vacant properties. If the property owner has a no-trespass letter signed by the owner, then Hayward Police Department can issue a citation for trespassing. Please note, a no-trespass letter must be renewed every six…, Can the City arrest people who are camping on my private property?, Yes. If your property is vacant and you have filed a no-trespass letter with the City of Hayward, then the Police Department can arrest any trespassers located on your property. If your property is not vacant and you have placed no-trespassing signs, you must additionally approve the arrest of any trespassing individuals prior to Hayward Police Department issuing a citation. , How can I make my property more secure from crime?, P lease contact the Hayward Police Department for a free Crime Prevention Through Environmental Design (CPTED) review and assessment. For more information: Email:, HaywardPDCPU@hayward-ca.gov, Crime Prevention Offices: (510) 293-5051 Additional information can be found online here:, bit.ly/COH-CPTED, What if someone is having a mental health crisis?, If someone is having an active mental health crisis, you can contact the Hayward Police Department by contacting 9-1-1. The City of Hayward recently launched the Mobile Evaluation Team (MET), which pairs a Hayward police officer with an Alameda County behavior health clinician. The MET can respond to mental health calls during regular business hours (Monday – Friday, 8am – 5pm). During non-…, How can I refer someone to services?, You can refer someone by calling 2-1-1, the Alameda Countywide information and referral system. 2-1-1 connects callers with health, housing, and human services in their community. 2-1-1 is available 24 hours a day, 7 days a week, and in over 300 languages. All calls are confidential. You can also direct individuals to the Bay Area Community Services (BACS) Housing Resource Center, located at 590…, Phone:, (510) 247-8235, Email:, HaywardHRC@bayareacs.org, Drop-in Hours:, Tuesday & Thursday 1pm - 4 pm, Why are people experiencing homelessness allowed to loiter in public areas like the downtown and parks?, Individuals experiencing homelessness have the same rights as everyone and are allowed to be in public areas. Merely resting, sleeping, or standing in a particular area is not illegal. The activity becomes unlawful if illegal behavior or actions are taken. For example, possession of an open container of alcohol, public urination or defecation, lying or sitting as to obstruct the right-of-way,…, What if I witness a crime?, If you witness a crime being committed, regardless of someone’s housing status, you should report it to Hayward Police Department dispatch by calling 9-1-1., What if I want to report on these issues, but want to remain anonymous?, You can remain anonymous and make a report via, Access Hayward, ., Who is responsible for the trash left on my private property from encampments?, If there is trash or debris left on your property, please contact Code Enforcement via, Access Hayward, :, Access Hayward pathway, : ► Community Appearance – Neighborhoods – City Codes ► Homeless Encampment – Private Property, Who is responsible for the trash left around my private property from encampments? , If there is trash or debris left on public right of way nearby your property, please contact Maintenance Services via, Access Hayward, :, Access Hayward pathway, : ► Streets, Sidewalks & Lights ► Homeless Encampment – Public Property, What other resources can I reach out to regarding trash or security concerns in the downtown?, If you are a downtown property owner and would like to connect with the managers of the Downtown Hayward Improvement Association regarding the services they provide to members, you can contact their offices at:, DHIA – Main Office, Downtownhayward@gmail.com, Phone: (510) 556-1278, As a resident or business owner, how can I help the City address homelessness?, We encourage you to stay updated on what is going on at the City of Hayward. You can subscribe to The Stack, the official newsletter of the City of Hayward, here:, /the-stack, . If you are interested in supporting efforts to address this growing crisis, we encourage you to research organizations that support these efforts locally.- The above scenarios provide responses to common situations., If you have additional questions, please contact, : the Community Services Division | , communityservices@hayward-ca.gov
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We understand the challenges you may be facing and are committed to providing you with the tools, knowledge, and support you need to break free from these harmful situations. You're not alone, and there is hope. Explore the resources on this page to take the first step towards a brighter and safer future. If you need additional assistance call 2-1-1 or visit , 211alamedacounty.org, *, Additional information about domestic violence can be found under the, Youth & Family Services division, of the, Hayward Police Department:, Domestic Violence Services, 24-hour crisis line, Location:, N/A, Day:, Every Day, Time:, 24 hours, Contact:, (866) 292-9688, Additional Info:, Dial 1 (866) A WAY OUT, A Safe Place, Location:, N/A, Day:, Monday - Friday, Time:, 8:30 a.m. - 4:30 p.m. and 8:00 a.m. - 4:00p.m. (Fridays), Contact:, (510) 986-8600, Additional Info:, 24/7 crisis line: (510) 536-7233, BAWAR Bay Area Women Against Rape, Location:, 470 27th Street, Oakland CA, Day:, Every Day, Time:, 24 hours, Contact:, (510) 800-4247, Additional Info:, Se habla español, Building Futures with Women and Children, Location:, 1840 Fairway Drive, San Leandro, CA, Day:, Monday - Friday, Time:, 9:00 a.m. - 5:00 p.m., Contact:, (510) 357-0205, Additional Info:, N/A, Narika, Location:, N/A, Day:, Monday - Friday, Time:, 9:00 a.m. - 5:00 p.m., Contact:, (800) 215-7308, Additional Info:, Especially for South Asian immigrants, Ruby's Place, Location:, N/A, Day:, Monday - Friday, Time:, 9:00 a.m. - 5:00 p.m., Contact:, (510) 581-5626, Additional Info:, N/A, SAVE - Safe Alternatives to Violent Environments, Location:, N/A, Day:, Every Day, Time:, 24 hours, Contact:, (510) 794-6055, Additional Info:, N/A This community resource information is part of the, Community Resource Guide, maintained by librarians at the Hayward Public Library, To update information or suggest further resources, email, daybyday@hayward-ca.gov, .
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Hayward Electricity Accounts Transitioned to 100% Renewable Energy in January 2022, In January 2022, most Hayward customers served by Ava Community Energy (formerly East Bay Community Energy) transitioned to energy that is 100 percent renewable, sourced entirely from California solar and wind energy. Renewable 100 service is sourced from California wind and solar facilities, including a new wind farm in Livermore, and costs an additional 1/4 cent per kilowatt-hour above PG&E…, Benefits of Ava Community Energy, Local Control Ava is a joint powers authority whose members include 13 of the 14 cities in Alameda County, the County of Alameda, and the City of Tracy. The City of Alameda is served by its own electric utility. The Ava Board of Directors is made up of city council members from each member jurisdiction. Hayward’s representative on the Board is Council Member Roche and Hayward’s alternate Board…, Discount Programs, The CARE Program provides low-income customers a 35 percent discount on their electric bill and a 20 percent discount on their natural gas bill. The FERA Program provides low-income customers an 18 percent discount on their electric bill. More information about financial assistance programs is available here . Other Community Choice Energy Programs in California There are many community choice…
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Air pollution complaints may be reported online or by phone to the, Bay Area Air Quality Management District, . The Air District will keep the complainant's personal information confidential, such as name, address, and telephone number, to the fullest extent permitted by law. Members of the public may also choose to report complaints anonymously. When reporting an air quality complaint, provide as much information as possible. Providing detailed descriptions of the complaint can better help the Air…, General Air Pollution Complaints —, 1 (800) 334-ODOR or 1 (800) 334-6367, Report Online, Wood Smoke Complaints —, 1 (877) 4NO-BURN or 1 (877) 466-2876, Report Online, More information: , Sparetheair.org, Smoking Vehicle Complaints —, 1 (800) EXHAUST or 1 (800) 394-2878, Report Online, More information: , Vehicle Buy Back Program, Please Note: , The content presented on this page is provided by Bay Area Air Quality Management District, a partner agency, and is not directly affiliated with or endorsed by the City. Our commitment is to ensure that you have access to accurate and reliable information, and we appreciate the collaboration with Bay Area Air Quality Management District in delivering valuable resources to our community.
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