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Safe overnight parking programs address immediate safety and well-being needs for individuals facing homelessness and can serve as a stepping stone toward more stable housing situations. The programs/providers below provide safe loctions serving the Hayward area. If you need additional assistance call 2-1-1 or visit , 211alamedacounty.org, Provider/Program Location Day Contact Additional Info, Alameda County Safe Parking, Fairmont, San Leandro Every day (973) 315-6000 Restrooms, security. Pet friendly. No couples or children, Careavan, Union City Every day (510) 675-5482 Email: JesusG@UnionCity.org, First Presbyterian, 2490 Grove Way Castro Valley Every day (510) 634-4750 Register Tuesdays or Thursdays, noon - 3 p.m. Single or couples okay. This community resource information is part of the, Community Resource Guide, maintained by librarians at the Hayward Public Library, To update information or suggest further resources, email, daybyday@hayward-ca.gov, .
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Welcome to the Citizenship Resource Center at the Hayward Public Library. Check out the programs and classes we provide to help you prepare for the U. S. naturalization process. Two American flags over a pamphlet for U.S. Citizenship and Immigration Services, Pathway to U.S. Citizenship, Thinking about becoming a U.S. citizen? We’re here to help! Explore a variety of free resources, including small-group tutoring, online workshops, mock interviews, and application clinics. Find books, study guides, and digital tools at the library and online to support your journey. Whether you’re just starting or preparing for your interview, we have the resources to guide you every step of the…, Citizenship Preparation Programs, Online Citizenship Workshops: , Our FREE twelve-week virtual citizenship classes are designed to help adult immigrants successfully complete the U.S. naturalization process. Participants will develop English language skills, gain civics knowledge, and practice for the Naturalization Interview., Online Citizenship Workshops ⇒, Bilingual Tutoring Sessions:, Need extra language support preparing for the U.S. citizenship test? Join our small group tutoring sessions available in Spanish and Chinese, , Small Group Citizenship Tutoring Sessions ⇒, Mock Interviews: , Want to practice your citizenship interview before the real one? Sign up for a, one-on-one mock interview session, to build confidence and get personalized feedback., Citizenship Mock Interview Sessions ⇒, Citizenship Application Clinic: , In partnership with Immigrant Hope, Hayward Public Library hosts a FREE Citizenship Application Clinic at various times throughout the year. Get expert assistance with your N-400 application and free legal advice from experienced attorneys., Citizenship Application Clinic ⇒, Citizenship Resources at the Library, The citizenship corner at the library filled with books and resources Citizenship Corner: Located on the third floor of the, Downtown library, , our citizenship corner is a space dedicated to helping the community find information and resources related to immigration and citizenship. ESL Books, CDs, and videos for learning English Books, DVDs, and flashcards for the citizenship test USCIS Citizenship Toolkits for check out Other resources about immigration Virtual Citizenship Corner: A computer screen with an image of a program from the…, U.S. Citizenship & Immigration Services (USCIS) Resources, : 2025 Civics Test Check if you are eligible to naturalize 100 civics questions YouTube playlist 10 steps to naturalization Information on the naturalization interview and test Apply for citizenship online 100 Civics questions in different languages Forms related to U.S. citizenship, Library Resources, :, ProCitizen, : Prepare for the US Naturalization Test through practice tests, exercises, and activities., Pronunciator, : Learn English and select from over 80 languages as your starting language. Conversational English classes are available., Cell-Ed, : Practice Citizenship Tests & ESL and adult literacy, Universal Class, : Prepare you to take each section of the U.S. Citizenship Test , Learning Express Library, : Practice 100 civics questions, Additional Resources, :, Citizenshipworks, : provides free step-by-step guidance to Legal Permanent Residents (LPRs or green card holders) who are applying for citizenship, USA LEARNS, :, helps adults learn English online and prepare to become a U.S. citizen., Preparing for the Oath, : an easy-to-use study guide for the civics portion of the 2008 U.S. Naturalization Test, U.S. Citizenship Podcast, : brings you practice interviews, quizzes, resources, and the latest news that help you get ready for your US Citizenship Interview. , 2025 Version US Citizenship Test, :, 128 Civics Questions & Answers - Slow by Group., Questions? Email , EdServices@hayward-ca.gov, or call (510) 583-8557.
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The City of Hayward provides grants through the Community Agency Funding Program to private nonprofit and public social services agencies that serve lower income Hayward residents. Grants are available for Social Services, Infrastructure, Economic Development, Arts, Music annually through the Community Agency Funding Process., Due to a projected budgetary shortfall in the City’s General Fund, the City of Hayward will not be administering the Community Agency Funding process for the upcoming fiscal year 2026-2027 funding cycle., To be notified for future communications around funding, sign up for our Community Services email list by subscribing to the Community Services Commission option below JOIN OUR COMMUNITY SERVICES EMAIL LIST, Previous Funding Cycle and Application Materials, Fiscal Year 2025-2026 Request for Proposal Packet Fiscal Year 2025-2026 Agency Funding Bidders' Conference Presentation Slides Fiscal Year 2025-2025 Community Agency Funding Bidder's Conference Recording Fiscal Year 2025-2026 Agency Funding Process Q&A Fiscal Year 2025-2026 Awarded Agencies List Archived information: Community Agency Funding Subcommittee (Dissolved)
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Most properties in Hayward receive water and sewer services from the City of Hayward. To start service, please call, (510) 583-4600, or visit our, , Water & Sewer Service, , page. If your property’s utilities are provided by another entity, please check our, Utilities, page for more information., Understanding Your Utility Bill, Utility bills are sent out bimonthly and have recently been redesigned to offer, : QR Codes for quick access to online payment through our Water Customer Portal (for water accounts) and Sewer Customer Portal (for sewer-only accounts). Usage Comparison Chart showing your water use over the previous year. Simplified Layout for easier readability and clarity., Refer to the diagrams below for an explanation of each section of your bill (click to enlarge):, Front and back images of the new Hayward Water & Sewer bill, BILL FRONT, BILL BACK, 1., Customer account information: This account number, including the dash, will be needed to register for the online Customer Portal., 11, . QR code to view and pay your bill online using the Water Customer Portal., 2., Unpaid balance: Amount still owed from previous bill., 12., Direct link to pay your bill using the Water Customer Portal., 3., Current charges: Charges owed for the current bill period only., 13, . Customers will soon be able to pay with cash at locations other than City Hall, including Walmarts and select other retail locations. More details coming soon., 4., Total amount due: Total amount owed to the Hayward Water System as of the bill date., 14., Those who do not wish to pay online in the new customer portal may continue doing so in person at City Hall or by mail., 5., Service charge: All water customers are charged a flat Service Charge based on their water meter size., 15., QR code that takes you right to this webpage. , 6., Excise Tax: The Emergency Services Facilities Tax (ESFT/Excise Tax) is a general tax that was adopted by City Council in 1990 to retrofit or strengthen city facilities against earthquake damage., 16., List of commonly requested City phone numbers. , 7., Meter usage history: See how your water usage compares to the same period in the prior year., 17., Promotional graphic for the new Water Customer Portal. , 8., All water customers are charged for the amount of water they consume. , 9., Residential customers pay a flat rate for sewer service depending on their property type and amount of water consumed. Non-residential customers pay based on their business type. , 10., QR Code to view and pay your bill online with the Water Customer Portal. , Paying Your Utility Bill, You have several convenient options to pay your bill, :, Pay with cash at participating retail locations:, Hayward Water System customers can pay their bills with cash at various participating retail locations, including select 7 Eleven, CVS, and Walgreens locations, among others. Search by zip code, biller name, and select "All Locations" in the map below to find payment locations near you., How it Works, : Step 1: Search for locations near you using the Payment Center Locator. When searching, enter desired zip code, Biller Name ("Hayward Water System") and select "All Locations" Step 2: Select any pin on the map to see location details and what information to bring (account number or barcode) Step 3: Visit the location with the required information and pay your bill with cash Payment Center…, In-person at City Hall:, In-person payments can be made at City Hall, 777 B Street, on the first floor in the Revenue/Cashier office Monday – Thursday, 8 AM – 5 PM, excluding holidays, and closed on Fridays., Online:, Access our Water & Sewer Portals to log in or register. Through the portals, you can view hourly water usage, set up a water budget, enable leak alerts, and choose autopay and paperless billing. Accepted payment methods include e-check, American Express, Visa, Discover, Mastercard, PayPal, PayPal Credit, Venmo, Apple Pay, and Google Pay—all fee-free. Water Customer Portal Sewer Only…, Please note:, For accounts that are billed on a bimonthly basis for water, sewer and emergency services facillity tax charges, use the, Water Customer Portal, . If you are only billed bimonthly for Sewer Services, use the, Sewer Only Customer Portal, ., By Phone:, Call, (510) 583-4636, to pay using a debit or credit card without any fees., Self-Service Kiosks:, Outside City Hall:, Available 24/7, this fee-free kiosk is located at 777 B Street., Inside City Hall, : Located on the first floor near the guard station and available weekdays during public hours. Both kiosks support English and Spanish, offer proof of payment receipts, and accept cash (excess cash credited to your account). , Flip through our how-to guide below, : , By Mail:, Send checks (no cash) to: Hayward Water System PO Box 6004, Hayward, CA 94540 Please allow adequate mailing time to avoid late fees, as postmarks are not accepted., Help Paying Your Water Bill, If you are behind on your water bills, we ask that you contact us as soon as possible at, (510) 583-4600, or, HSS@hayward-ca.gov, . If you need assistance paying down your bill, you may also be eligible for certain City, State, or Federal assistance programs:, Set up a payment arrangement. , Even paying a little bit of your bill periodically will reduce the balance due and make getting back to “normal” easier. Call (510) 583-4600 or email, HSS@hayward-ca.gov, to set up a payment arrangement today., Apply for the City's low-income program, to receive discounts and waivers for certain garbage, water, and sewer rates., Download the application here, ., Questions about your water bill?, Contact the Revenue Division at, (510) 583-4600, or, hss@hayward-ca.gov, .
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Download the application below, Please contact the Revenue office at least 1 business day ahead of your start of service date. If service has been shut-off, your request to turn services will be between 7:30am – 3:30pm on the scheduled date., Learn more here
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Finding your water meter Find the water meter on your property, usually located in the ground in a concrete box near the curb. To read the meter, remove the lid of the water meter box. Be very careful as lids can be heavy and sometimes insects and small animals hide inside the meter boxes. Use two large screwdrivers, one to stick in the hole in the meter box lid and one to lift up the outer edge…
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Most properties in Hayward are connected to City-provided water and sewer services. The Revenue Division manages billing, while the Utilities Division oversees maintenance., Starting or Stopping Water Service, To start service contact us at least 1 business day in advance. To stop service contact at least 2 business days in advance:, Email, : Complete the, Water/Sewer Service Application, and email it with required documents to, HSS@hayward-ca.gov, ., Phone, : Call (510) 583-4600, Monday – Thursday, 8 a.m. – 6 p.m.; Friday, 8 a.m. – 5 p.m., In Person, : Visit 777 B St., Hayward, CA, 8 a.m. – 5 p.m., Monday – Thursday., Fees, : A $87 Account Establishment Fee and, if applicable, a deposit (Residential: $70; Non-Residential: minimum $100) will be charged on your first bill. Same-day service activation requests will be charged a $120 fee on the first bill in addition to any other applicable fees for starting service. For reactivation after disconnection due to nonpayment, a $267 fee will be charged., Service Cancellation, : Notify us at least 48 hours in advance. We cannot backdate cancellations, and it’s the account holder’s responsibility to close the account. Send your name, account number, forwarding address, phone number, and desired stop date to, HSS@hayward-ca.gov, . Review our, policies & guidelines for discontinuation of residential water for non-paymen, t. Information is available in English, Spanish, Tagalog, Vietnamese and Korean., Reading Your Water Meter, Water Meter diagram, Location:, The meter is typically in a concrete box near the curb. Use care when opening and closing the lid., How to Read:, The meter shows total cubic feet used. Multiply by 7.48 to convert to gallons. We bill per unit, with 1 unit equal to 100 cubic feet (748 gallons)., Leak Detection:, If the “Flow Finder & Test Circle” dial moves while water is off, it may indicate a leak., Hourly Usage & Leak Alerts:, Sign up at the, Water Customer Portal, to monitor usage and receive leak alerts., Customer Support Contacts, Billing & Service Questions, : (510) 583-4600 | TDD (hearing impaired): (510) 247-3340, Report Leaks, Sinkholes, and Hydrant Issues (Work Hours), : (510) 881-7933, Sewer Overflows & Emergencies, :, Weekdays (8 a.m. - 2 p.m.):, (510) 881-7967, After Hours & Weekends:, Hayward Police Dispatch (Non-Emergency): (510) 293-7000
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A person loading a car onto a tow truck Pursuant to, VC 22650(a), and, VC 22852(a), , when a vehicle is stored or impounded by any member of the Hayward Police Department, a hearing may be conducted upon the request of the registered or legal owner of the vehicle or his/her agent. If you have questions or would like to schedule a Tow Hearing, please call the Hayward Police Department’s Tow Hearing Line, (510)-293-7223, ., Please the following information, : Name License plate number Phone number Someone will contact you as soon as possible.
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The City of Hayward has a cross-connection control program to protect the City's drinking water distribution system from contamination caused by backflow. Under normal conditions, water from the distribution system flows into a consumer's premises. When backflow occurs, water from the consumer's premises flows into the distribution system. If that water is contaminated because of activities on…
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