From the peaks of the eastern hills to the city's pristine shoreline, 150,000 people call Hayward home and nearly 65,000 pursue their education in the Heart of the Bay. Find the resources you need here.
Today's Bay Area is arguably the most competitive business environment in the United States. We get that. A "business friendly" location isn't enough; you need a partner who shares your goals. Luckily, you picked Hayward.
Chances are, you're not here to hang out. When you visit our website, you're trying to get something done, like report graffiti, pay your water bill or find out how to get a building permit. We're working hard to make the services we provide accessible, understandable and easy to use.
Our council-manager form of government combines the strong civic leadership of elected officials with the strong managerial experience of an appointed city manager. Beyond all else, we are a service organization, and we are here to serve you, the public. We're doing our part to drive Hayward forward.
We need everyone's involvement to protect and strengthen Hayward’s environment. This site is a one-stop shop for the resources you need to go green at home, at work, and in your community. Thank you for everything you do to keep Hayward great for future generations!
Rod Affonso began his career with the City of Hayward in 1995 as a Laborer at the Waste Water Treatment Plant. After a year, Rod transferred to Streets Maintenance where he has worked ever since. In 2010, Rod was promoted to the Senior Maintenance Leader in the Traffic Program where he was involved in many Public Works projects and played a big role in the completion of signing and striping of the Route 238 Project. Rod became the Streets Maintenance Manager in September 2015.
Library Services
The Library Department will deliver equal opportunity in education to Hayward residents, preserve and improve quality of life for all members of the community, and contribute to the ongoing health and success of a thriving Hayward.
jayanti Addleman was appointmented as the City’s interim chief executive officer July 1, 2025.
Jayanti, who began work in Hayward on Jan. 14, led the Monterey County Free Libraries during a period when the organization came to be recognized for its vibrancy, creativity and innovation in the stretching of resources and delivery of services in an increasingly diverse community.
Information Technology
The mission of the Information Technology Department is to provide access to and support of technology resources, for both information and communication, which is timely, accurate, reliable and secure.
Todd Rullman began his career with the City of Hayward in 1998 as a Laborer in the Streets Maintenance Division. Through hard work, diligence, and motivation, he was promoted to Streets Maintenance Supervisor in 2010, followed by a promotion to Streets Maintenance Manager in 2012. Todd was officially promoted to Department Director in May 2015.
Ryan Hamre began his duties as Hayward’s 12th Fire Chief on Monday, Nov. 17, 2025.
Prior to his appointment as Fire Chief, Ryan rose through the fire service ranks, beginning as a Firefighter before becoming an Apparatus Operator, Captain, Battalion Chief and Deputy Chief. He is a California State Fire Marshal-certified Chief Fire Officer and serves as Deputy Task Force Leader with FEMA Urban Search & Rescue California Task Force 4.
Fire
The Mission of the Hayward Fire Department is to protect lives and property by providing Superior Fire Suppression and Emergency Medical Services (EMS), Supported by Prevention Through Responsible Regulatory and Educational Programs.
The Utility Users Tax, first approved by Hayward voters in 2009, was extended during the June 2016 special election. It is the City's third-largest revenue souce and a major component of public safety funding. It is a 5.5% tax levied on utilities such as electricity, gas and telecommunications.
Transient Occupancy Tax (TOT), also known as "hotel tax" or "bed tax," is authorized under the State Revenue and Taxation Code 7280 as an additional source of non-property tax revenue to local government.
Council approved a rate adjustment on the Transient Occupancy Tax at the 6/17/25 City Council Meeting. The TOT rate will be 12% plus 2% excise tax, equaling 14%, effective 8/1/25.
The Emergency Services Facilities Tax (ESF) is a general tax adopted by the City Council in September 1990 to retrofit or strengthen the City of Hayward facilities against earthquake damage. The ESF tax is not a property or utility tax, but a flat amount of excise tax.
Payments are billed/collected in several ways. The tax is imposed per household, per business employee or on persons eligible for the Transient Occupancy Tax, as follows:
The City of Hayward is at your service! Access Hayward is an online tool that connects you directly to the people, services, and resources that make our city great.