Tenant Relocation Assistance

Hayward City Council voted on July 21, 2020, to adopt a new Tenant Relocation Assistance Ordinance, which took effect on Thursday, Aug. 20, 2020. Read the new Ordinance here.

Read a copy of the letter mailed to landlords notifying them of the new ordinance here

The Tenant Relocation Assistance Ordinance (TRAO) includes:

Permanent Relocation Assistance: Consistent with the state's Tenant Protection Act enacted state-wide in January 2020, permanent relocation assistance is required for certain units if tenants are displaced through no-fault just cause terminations. Permanent Relocation Assistance payments are to take the form of either one month's rent or the waiver of last month's rent. See the summary document linked in the Important Documents section of this page for more information about what units are exempt from this provision.

Temporary Relocation Assistance: Required for all units if a tenant is temporarily displaced for significant repairs related to code compliance, major remodel, or damaging natural events which have not been caused by the tenant or a guest of the tenant. See the summary document linked in the Important Documents section of this page for more information about what units are exempt from this provision. Temporary Relocation Assistance payments are to be paid on a per diem basis at the following rates, set by Council:

Payment 

Amount

Frequency

Hotel or motel$161Per day per household
Meal expenses$32Per day per person
Laundry$1Per  day per household
Pets$31 (cat) $56 (dog)Per day per animal

The Rent Review Office will continue to add information to this page. Please review the Tenant Relocation Summary document below for more information on the requirements, including what units it applies to, assistance amounts, and noticing requirements.

New Noticing Requirements:

Under the new Ordinance, landlords are required to:

  • Notify current tenants of their rights under the Relocation Assistance Ordinance within 30 days of the effective date (see Important Forms & Documents below for resources)
  • Notify all future tenants of the Relocation Assistance Ordinance prior to entering a new tenancy (see Important Forms & Documents below for resources)

Landlords have until September 19, 2020, to comply with these requirements.

Important Forms & Documents:

The Rent Review Office is in the process of developing resources to assist landlords in meeting these requirements. Please check this page frequently, as staff will continue to update this page with more resources related to the Tenant Relocation Assistance Ordinance.  

Tenant Relocation Assistance Ordinance Summary: Landlords must include this summary or a copy of the Ordinance when they notice tenants of the new Ordinance

Tenant Relocation Assistance Noticing Form: Landlords can use this form to notify tenants of the new Ordinance and their right to relocation payments

Permanent Relocation Form: Landlords can use this form along with notice of termination to notify tenants of their right to payment

Temporary Relocation Form: Landlords must complete this series of forms along with the notice of temporary displacement to notify tenants of their right to payment. There are four total forms (A, B, C, and D). These forms are currently being developed. If you are a tenant or a landlord in need of temporary relocation resources, please contact the Housing Division.

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