Tenant Relocation Assistance
Hayward City Council voted on July 21, 2020, to adopt a new Tenant Relocation Assistance Ordinance, which took effect on Thursday, Aug. 20, 2020. Read the new Ordinance here.
The Tenant Relocation Assistance Ordinance (TRAO) includes:
Permanent Relocation Assistance: Consistent with the state's Tenant Protection Act enacted state-wide in January 2020, permanent relocation assistance is required for certain units if tenants are displaced through no-fault just cause terminations. Permanent Relocation Assistance payments are to take the form of either one month's rent or the waiver of last month's rent. See the summary document linked in the Important Documents section of this page for more information about what units are exempt from this provision.
Temporary Relocation Assistance: Required for all units if a tenant is temporarily displaced for significant repairs related to code compliance, major remodel, or damaging natural events which have not been caused by the tenant or a guest of the tenant. See the summary document linked in the Important Documents section of this page for more information about what units are exempt from this provision. Temporary Relocation Assistance payments are to be paid on a per diem basis at the following rates, set by Council:
|Hotel or motel||$161||Per day per household|
|Meal expenses||$32||Per day per person|
|Laundry||$1||Per day per household|
|Pets||$31 (cat) $56 (dog)||Per day per animal|
The Rent Review Office will continue to add information to this page. Please review the Tenant Relocation Summary document below for more information on the requirements, including what units it applies to, assistance amounts, and noticing requirements.
New Noticing Requirements:
Under the new Ordinance, landlords are required to:
- Notify current tenants of their rights under the Relocation Assistance Ordinance within 30 days of the effective date (see Important Forms & Documents below for resources)
- Notify all future tenants of the Relocation Assistance Ordinance prior to entering a new tenancy (see Important Forms & Documents below for resources)
Landlords have until September 19, 2020, to comply with these requirements.
Important Forms & Documents:
The Rent Review Office is in the process of developing resources to assist landlords in meeting these requirements. Please check this page frequently, as staff will continue to update this page with more resources related to the Tenant Relocation Assistance Ordinance.
Tenant Relocation Assistance Ordinance Summary: Landlords must include this summary or a copy of the Ordinance when they notice tenants of the new Ordinance
Tenant Relocation Assistance Regulations: The Regulations provide guidance and standards for implementing the TRAO.
Tenant Relocation Assistance Noticing Form: Landlords can use this form to notify tenants of the new Ordinance and their right to relocation payments
Permanent Relocation Form: Landlords can use this form along with notice of termination to notify tenants of their right to payment
Temporary Relocation Form: Landlords must complete this packet of forms along with the notice of temporary displacement to notify tenants of their right to payment. There are three total forms (A, B, and C). Tenants are required to fill out a portion of Form B.