Housing Division

COVID-19 UPDATE AS OF: June 30, 2020:

In response to the novel coronavirus, COVID-19, the Housing Division, in-person office hours are cancelled through the end of September. Staff will still be available to assist the public by phone and e-mail. Housing Division staff can be reached directly at (510) 583-4454. Para español llamar (510) 909-8971. For all other requests, please see our KEY RESOURCES section.


Housing Response to the COVID-19 Emergency

  • COVID-19 Rental Housing Relief Program: The purpose of Hayward’s Rental Housing Relief Program is to support residents who are at greatest risk of displacement due to non-payment of rent related to the COVID-19 pandemic and to offset corresponding lost revenue that landlords need to provide housing services. Learn more here
  • Temporary Moratorium on Evictions: On March 24, 2020, in response to the COVID-19 pandemic and corresponding state and local emergency orders, the Hayward City Council voted to adopt a Temporary Moratorium on Evictions to prevent displacement of tenants impacted by the COVID-19 pandemic. On July 1, 2020, the moratorium was extended to September 30, 2020. The City's Emergency Moratorium temporary bans evictions of residential and commercial tenants. Click here for additional information about the Temporary Moratorium on Evictions.

  • Free mediation services: The City is offering free mediation services for landlords and residential tenants to help negotiate reasonable repayment plans for tenants unable to pay rent due to COVID-19. Request free mediation services.
  • Free default counseling and workshopsThe City is partnering with A-1 Community Housing Services (a HUD-approved Housing Counseling Agency) to offer free mortgage default counseling and workshops. Learn more about free counseling services and free foreclosure prevention workshops.
  • Landlord and Tenant Petitions: The Rent Review Office is working to set up safe, remote options for mediation and arbitration, and will work with tenants and landlords to ensure access to remote meetings. Petition forms are availabe on this website and will also be available on the first floor of Hayward City Hall at the Rent Stabilization Resource Kiosk. If you are filing a petition, an extension of 10 days will be given in order to account for longer mail delivery times. A petition can be filed by mail, sent by e-mail to housing@hayward-ca.gov, or dropped off in the drop-box located at the Resource Kiosk.
  • Rent Increase or Termination Notices: If you're filing a Rent Increase or Termination Notice, these notices can be filed by mail, sent by e-mail to rentalnotifications@hayward-ca.gov, or dropped off in the the drop-box located at the Resource Kiosk.
  • Rent Stabilization Fee: The Rent Stabilization Fee can be paid by mail or online at https://haywardselfservice.us/hss/. Please click here for more information about the Fiscal Year 2021 Rent Stabilization Fee.
  • Resources and Tools: The City has consolidated several local and state resources to support the Hayward Community. Please click here for a detailed list of resources, including food, education, and other basic needs.

Latest News:

Hayward Housing Division Releases Displacement Study RFP

On September 15, 2020, the Housing Division released an RFP for a Displacement Study. The City seeks proposals for professional consulting services to assist the City in developing a Displacement Study that will show the ways in which current Hayward residents may be displaced by current housing market conditions in the City of Hayward and County of Alameda. The study will be used by the City

  1. To request a live/work preference for receipt of Measure A1 funding from Alameda County, allowing existing Hayward residents or workers to have priority access to affordable units developed with A1 funding; and
  2. To inform the development of the City’s Notice of Funding Availability (NOFA) for affordable housing development.

The study must show the ways in which Hayward residents may be impacted by current housing market conditions in the City of Hayward and County of Alameda. It also must use a racial equity lens to conduct disparate impact analysis, exploring what community groups may be disproportionately and negatively impacted by the current housing crisis facing the City and County. Click here to review the RFP.

Hayward City Council passes new Tenant Relocation Assistance Ordinance.

On July 21, 2020, Council enacted a new Tenant Relocation Assistance Ordinance along with revisions to the existing Residential Rent Stabilization Ordinance. Click here for a copy of the letter mailed to landlords notifying them of the new Ordinance. Click here to learn more about the new Tenant Relocation Assistance Ordinance.

On September 2, 2020, Governor Gavin Newsom announced the Housing is Key campaign to inform Californians about the State's New Tenant and Landlord Protections. The Housing is Key campaign will connect tenants and landlords with important information about relief and protections under the new state law. For more information and details on this campaign, please visit the Hosing is Key's website here.

Important Documents:

  • Analysis of Impediments to Fair Housing is now available and can be reviewed by clicking here.