2020 Recycled Water Rates

Special Notice: In response to COVID-19, the Hayward City Council approved postponing the effective date of the planned increase to water service fees from October 1, 2020 to January 1, 2021. The planned sewer service rate increase will remain effective beginning October 1, 2020. More details about the decision, which was made at the September 15, 2020 City Council Meeting, can be found here.
The City of Hayward is currently implementing its Recycled Water Project in an effort to provide a locally sustainable and drought-proof supply of recycled water to customers for irrigation and industrial uses. Learn more about the recycled water project here.

What do recycled water rates pay for?

Recycled water rates are established to pay for the costs of treatment and delivery of recycled water to customers and are determined through an assessment of revenue requirements and anticipated recycled water purchase volumes. The proposed bimonthly recycled water bills would consist of two parts: 1) the fixed service fee, which pays for services that do not vary with the volume of recycled water purchased, such as meter maintenance; and 2) the recycled water usage fee, which pays for costs associated with water consumption, such as the pipeline maintenance and energy related expenses.

What is the adopted rate?

The adopted recycled water rate is comprised of a uniform rate schedule for all recycled water customers, which is a minimum 25% reduction compared to non-residential potable water usage rate.

Recycled water service fees, which are based on meter size, pay for the fixed costs associated with providing service, such as billing, customer service, debt service obligations, meter service, and repairs. The fees do not vary with the quantity of water purchased. [In response to COVID-19, the 2020 rate increase has been postponed from October 1, 2020 to January 1, 2021.]


Who can I contact if I have questions about the recycled water rates?

For more information, call the Public Works & Utilities Department at (510) 583-4700 or email us at utilities.administration@hayward-ca.gov.

Related Documents:

Find information about proposed water and sewer rates here.