Crisis hotlines

Vital resources providing immediate support for individuals facing challenging and distressing situations. Find a collection of trusted hotlines dedicated to offering immediate assistance and guidance in times of crisis below. If you need additional assistance call 2-1-1 or visit 211alamedacounty.org

Help with suicide, mental health or substance use crisis, or any other kind of emotional distress

Though 988 is a new number, it connects callers to the National Suicide Prevention Lifeline (the Lifeline) which has been around since 2005, providing access to crisis lines through more than 200 local crisis centers throughout the country. Here in Alameda County, Crisis Support Services of Alameda County (CSS) has been operating a crisis line since 1966 rooted in the value of neighbors helping neighbors.

Sign-up for disaster preparedness training

In times of crisis, community preparedness stands as a cornerstone of resilience. Our commitment to providing free disaster preparedness training is rooted in the belief that empowering individuals with the necessary knowledge and skills can significantly enhance a community's ability to weather and recover from disasters. This training equips individuals with the tools to make informed decisions, mitigate risks, and effectively respond during emergencies, fostering a more resilient, proactive, and prepared society.

Sign-up to receive emergency alerts from the City, Fire and Police departments

In times of unforeseen events, receiving timely updates and crucial information can make a significant difference. Here, you'll find resources to sign up for emergency alerts, ensuring you stay informed about local, regional, or national emergencies, natural disasters, weather warnings, and other vital notifications. By registering, you empower yourself and your community with the essential knowledge needed to stay safe and take appropriate actions when needed.

Homeowner assistance programs

Homeownership resource hub, designed to guide both aspiring and seasoned homeowners. Whether you're navigating the complex process of purchasing your first property, seeking insights on maintaining and improving your current home, or exploring financial strategies related to homeownership, these programs aims to support you every step of the way.

Information for Tenants

Navigating the rental housing market can be confusing, we are here to help! We have put together information about rent increases, rent review processes, petitions, and tenant protections to help you understand your rights and responsibilities as renters in Hayward.

Guidelines for Mayor/Council Ceremonial Documents, Events, & Adjournments

All requests for letters, certificates, proclamations, events, and adjournments should be made by community members in the City of Hayward, organizations or businesses physically located in Hayward, or organizations whose primary mission is to provide some service to Hayward residents. The Office of the Mayor reserves the right to decline or modify requests and make exceptions to any of the following guidelines.