The Mission of the Hayward Fire Department is to protect lives and property by providing Superior Fire Suppression and Emergency Medical Services (EMS), Supported by Prevention Through Responsible Regulatory and Educational Programs.
The Administration Division takes the lead role in managing the organization's overall members, budget, programs, and services.
The Utility Users Tax, first approved by Hayward voters in 2009, was extended during the June 2016 special election. It is the City's third-largest revenue souce and a major component of public safety funding. It is a 5.5% tax levied on utilities such as electricity, gas and telecommunications.
Transient Occupancy Tax (TOT), also known as "hotel tax" or "bed tax," is authorized under the State Revenue and Taxation Code 7280 as an additional source of non-property tax revenue to local government.
The Transient Occupancy Tax is applied to any person who occupies a hotel/motel room for thirty (30) consecutive calendar days or less. The tax is 8.5% of the rent charged by the hotel or motel operator
City of Hayward Low Income Discount / Waiver Application
Questions? Contact: The Revenue Division: Phone (510) 583-4610 TDD (510) 247-3347 Email: HSS@hayward-ca.govThe Emergency Services Facilities Tax (ESF) is a general tax adopted by the City Council in September 1990 to retrofit or strengthen the City of Hayward facilities against earthquake damage. The ESF tax is not a property or utility tax, but a flat amount of excise tax.
Payments are billed/collected in several ways. The tax is imposed per household, per business employee or on persons eligible for the Transient Occupancy Tax, as follows:
The City of Hayward has implemented a Living Wage Ordinance. The living wage rates for contracts subject to the Ordinance, effective July 1, 2025, are as follows:
The City of Hayward Purchasing Division manages bids and contracts for materials, equipment, supplies and maintenance services.
If you would like to register as a vendor with the City of Hayward and receive any Requests for Quotation for these products or services:
The Finance Department provides fiscal oversight and management for the City and its various related organizations.
The Department’s primary functions and responsibilities are:
The Development Services Department manages growth and development within the City of Hayward by applying regulations and standards that make the City a desirable place to live, work, and play.
Our Divisions:
The City of Hayward is at your service! Access Hayward is an online tool that connects you directly to the people, services, and resources that make our city great.
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