Code Enforcement Division

NOTICE

COVID-19 ESSENTIAL SERVICE OPERATIONS:  DUE TO COVID-19 COUNTY OF ALAMEDA HEALTH ORDER, CODE ENFORCEMENT OPERATIONS ARE LIMITED TO ESSENTIAL SERVICE.  RESPONSE TO COVID-19 SHELTER IN PLACE ORDER (SIP)  COMPLIANCE IS CURRENTLY PRIORITIZED FOR DIVISION REPSPONSE DUE TO PUBLIC HEALTH AND SAFETY NEEDS. 

FOR MORE INFORMATION ON COVID-19 COMPLIANCE AND LOCAL SAFETY VISIT THE DIVISIONS COVID-19 COMPLIANCE PAGE.   THE CODE ENFORCEMENT DIVISION IS RESPONDING TO OTHER ESSENTIAL SERVICE COMPLAINTS AS WELL, WHICH PRESENT AN IMMINENT THREAT TO LIFE AND SAFETY AS AVAILABLE. THESE CONDITIONS INCLUDE THE FOLLOWING:

• Imminent Hazards to Public Health and Safety In Housing
• Unsafe Private Property Conditions Located in Accessible Front-Setbacks (Unsecure Refrigerator, Hazardous Junk and Debris, Or Other Dangerous Items)
• Unsecured Fencing Around Swimming Pools
• Unsecured Vacant Buildings
• Un-Permitted Construction
• Private Property Graffiti (Offensive or Threatening)
• Hazardous Weeds or Dead and Dry Vegetation (Posing Fire Concern)

PLEASE NOTE: ALL NON-ESSENTIAL CASE TYPES HAVE BEEN PLACED ON ROLLING 30-DAY EXTENSIONS BUT WILL BE ADDRESSED AS TIME ALLOWS. 

PLEASE USE ACCESS HAYWARD FOR ALL URGENT COMPLAINTS

EFFECTIVE TUESDAY JUNE 23, 2020 - PERMIT CENTER PROCESSING

In order to prevent the spread of the COVID-19 virus, the City of Hayward has declared a State of Emergency. While the Permit Center will be closed, Permit, Building, and Planning staff are receiving plans and permits through alternative means. For assistance, please contact the Permit Tech on duty at 510-583-4005 or building.permits@hayward-ca.gov

Listed below are the main phone numbers that service the Permit Center. Your calls will be routed to the appropriate division personnel as received. Self-help stations will also be closed during this time.

• For Building Division, please call 510-583-4140
• For Fire Department, please call 510-583-4900
• For Planning Division, please call 510-583-4216
• For Code Enforcement Division, please contact your Code Inspector directly or call 510-583-4143 to leave a message

PLEASE NOTE: Building inspections will take place during this time frame provided that 'Social Distancing Requirements'* are met.

* For the purpose of this order, ‘Social Distancing Requirements’ include: Maintaining at least a six-foot distance from other individuals, washing hands with soap and water for at least 20 seconds as frequently as possible or using hand sanitizer, covering coughs or sneezes (into the sleeve or elbow, not hands), regularly cleaning high-touch surfaces, and not shaking hands.

Thank you for your cooperation. 

The Code Enforcement Division provides regulatory enforcement services for a broad range of adopted local, state and federal codes. These codes include, but are not limited to, the City of Hayward Municipal Code, California Building Code, California Health and Safety Code, and International Property Maintenance Code.  Through education and responsive enforcement, it is our goal to work with private property owners, residents and businesses, to preserve and promote safe and healthy communities through the enforcement of adopted standards. 

The City of Hayward maintains a  comprehensive Code Enforcement Division which helps to protect general health and safety, neighborhood integrity, private property, residential housing conditions, and enhance the quality of neighborhoods. It is an integral part of the City's commitment to neighborhood improvement and sustainability.  In partnership with residents, neighborhood associations, public service agencies, city departments, and local businesses, Code Enforcement strives to provide the most responsive and indepth service available to keep our communities safe and clean. 

The Code Enforcement Division maintains a variety of targeted programs designed to effectively monitor and respond to compliance problems in a variety of areas.

Programs and Enforcement Includes:

• Rental Housing: Mandatory and Complaint Driven Inspections, Self-Certification Program

• High Hazard Weed Abatement: Year Round Fire Suppression Efforts (All Property Types)

• Community Preservation: Junk, Trash and Debris, Overgrown Weeds and Vegetation, Graffiti, Unsecured Vacant Properties

• Zoning Compliance: Garage Conversions, Sheds, Signs, Fences, Development Standards, Land Use Permits (Administrative or Conditional Use Permits, Site Plan Reviews)

• Un-Permitted Construction: Residential, Commercial, and Industrial Properties

• Tobacco Licensing: Annual Inspections and Monitoring

• Vacant Property Program: Inspections and Monitoring of Vacant and Neglected Buildings and Properties

• Mural Arts: Neighborhood Enrichment, Blight Elimination, Local Artist Showcasing, Schools Partnerships, and Business-to-Business Opportunities

STAFF

The City of Hayward Code Enforcement staff responds a variety of community concerns: Vacant and neglected buildings, un-permitted construction, substandard housing, in addition to land use violations and other nuisance concerns. Inspectors are assigned to specific regions throughout the City to assure residents can build working partnerships with inspectors to create and maintain safe, clean, and vibrant neighborhoods. All inspectors are Certified Code Enforcement Officers under California Association of Code Enforcement Officers (CACEO), and are trained in a variety of other supplementary disciplines. 

• Area 1: CE Inspector I, Caitlyn Murray at (510) 583-8543 or caitlyn.murray@hayward-ca.gov

• Area 2: CE Inspector I, Amber Green at (510) 583-4260 or amber.green@hayward-ca.gov

• Area 3: CE Inspector I, Franchesca Davis at (510) 583-4138 or franchesca.davis@hayward-ca.gov

• Area 4: CE Inspector I, Lauren Dekas at (510) 583-4171 or lauren.dekas@hayward-ca.gov

• Area 5: CE Inspector II, Cynthia Jordan Kayl at (510) 583-8541 or cynthia.jordankayl@hayward-ca.gov

• Area 6: CE Inspector I, Ian Flaherty at (510) 583-4139 or ian.flaherty@hayward-ca.gov

• City Wide: Senior CE Inspectors Maggie Flores at (510) 583-4158 & Michelle Torres at (510) 583-4172