Report water leaks, sink holes, and sheared hydrants

For after hour and weekend emergencies call 510.293.7000.

The City maintains City-owned water facilities. The public can assist in this effort by reporting possible leaks or damage to utilities, such as pipelines and fire hydrants.

Water Leak

Please report issues online or by phone. Crews are dispatched to repair damaged and leaking City-owned facilities.

Report issues online using: 

Access Hayward

During work hours call Utilities at 510.881.7967.

The City is responsible for maintaining water facilities on the street side of the water meter and the meter itself.

The water customer is responsible for maintaining and repairing leaks and damaged pipes on the customer side of the meter.