General Questions Mobile Home Rent Control i Claims Against the City , For Questions about the Residential Rent Stabilization Ordinance, visit our, Housing, webpage, General Questions Q. Can the City Attorney help me with my personal legal problem not relating to the City of Hayward?, A., No, the City Attorney’s office handles legal questions and concerns regarding the City of Hayward only. The City Attorney’s Office is not able to give legal advice and representation to Hayward residents. Q. Where can I find information about the City of Hayward Municipal Code?, A., Hayward Municipal Code Q. Where can I find information about representing myself?, A., Self Help Centers – 510.272.1393 California Courts Help Center Q. Where can I find information about an attorney?, A., The State Bar of California Q. Where can I find information about talking to a District Attorney?, A., Alameda County District Attorney’s Office Or 510.670.5100 South County (covers Hayward and its surrounding Cities) Q. Where can I seek legal advice for free or at low cost?, A., Centro Legal De La Raza or 510.437.1554 (Offers variety of legal services in housing, employment, immigration, consumer protection and family law) Q. Where can I find information about child Support?, A., Alameda County Department of Child Support Services or 1.866.901.3212 Q. Where can I make a complaint against a business?, A., Better Business Bureau or 510.844.2000 Q. Where can I get information about an accredited business?, A., Better Business Bureau or 510.844.2000 Q. Where can I find information about a legal problem with a purchase?, A., California Department of Consumer Affairs or 1.800.952.5210 Q. Where can I find Information about a legal problem with my car?, A., California Department of Consumer Affairs or 1.800.952.5210 Q. Where can I find information about a legal problem with my contractor?, A., California Contractors State License Board or 1.800.321.2752 Mobile Home Rent Control Q. The Park owner is charging me for utilities, is this legal?, A., Yes, unless the utilities were not originally included in your space rent. Q What is the difference between a long term and a short term lease?, A., A long term lease is any space rental agreement that covers a period more than 12 months. The important thing to know about long term leases is that the City’s rent control provisions do not apply to the resident. Q. How much can the space rent be increased in a year?, A., 3% or an increase equivalent to 60 percent of the annual percentage change in the consumer price index, provided that in no event can this increase exceed 6% Q. What is the Consumer Price Index?, A., The Consumer Price Index is a cost-of-living inflation factor based on urban consumer costs in the San Francisco Bay Area published by US Department of Labor, Bureau of Labor Statistics. Q. How can a mobile home resident challenge a proposed space rent increase based on “other reasons”?, A., The Mobile home Rent Stabilization Ordinance allows residents to file a petition for rent review to question the amount and the reason for the space rent increase. In order to have a rent review, 51% of the affected residents are required to sign the petition. Q. What is a service reduction?, A., Service in the park that you believe has been reduced. Example: swimming pool, club house accessibility. Q. I have received an eviction notice from the park management, can the City help me?, A., In most cases, if a resident receives an eviction notice for not paying rent or failing to follow the park rules, the City cannot prevent the eviction. Contact ECHO Housing at 510.581.9380 for an explanation of any rights you may have, ., Q. What is the Mobile home Residence Law?, A., Mobile home Residence Law (MRL) is a collection of state laws that regulate what the park owner can do in the park and provides a number of rights for mobile home residents. Q. Can the park owner raise the space rent when I sell my mobile home?, A., If you are on a long term lease, the lease agreement will govern whether the park owner can raise rents upon sale of the mobile home. If the space is regulated by the City’s mobile home law, the park owner cannot raise the rent to the buyer. Claims Against the City Q. How do I file a Claim against the City?, A., Complete and submit a Claim Form if you believe the City of Hayward is responsible for damage or injury caused to you, or your personal property. Submit completed claims and related documentation to: City Clerk’s office 777 B Street Hayward, CA 94541 Q. How do I check status on a Claim I already filed?, A., Contact Risk Management by calling 510.583.4450.
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Before using the online reporting system, be aware that the incident must meet the following conditions:, Be a non-emergency., Call 9-1-1 if the incident is an emergency. Other than Identity theft, all incidents must have occurred, within the Hayward City limits only, - not in another city, nor in the unincorporated areas of Alameda County, nor on a State freeway. If the incident happened in another city, call the police department in that city. If the incident happened on a State freeway, call the California Highway Patrol office nearest you. If the incident happened in the unincorporated area of Alameda County (Ashland, Castro Valley, Cherryland, Fairmont…, Have no known suspects., This means neither you nor someone else knows who did the crime, or that person's location, or the license plate of the vehicle driven by those who committed the crime., Identity Theft., Police reports regarding identify theft may be taken online if the victim lives or works within the city limits OR if there is evidence of the crime occurring within the City of Hayward's limits. You must review the Identity Theft Instructions Page prior to filing your report. If the non-emergency incident occurred in the Hayward city limits, but does not meet the other conditions listed above,…, Filing a false police report is a crime., FILE AN IDENTITY THEFT REPORT DENUNCIAR ROBO DE IDENTIDAD ALL OTHER TYPES OF INCIDENT REPORTS DENUNCIAR TODO OTRO TIPO DE INCIDENTES To file supplemental information to a theft report for which you already have a report number: FILE SUPPLEMENTAL INFORMATION Para agregar información a un reporte de robo para el cual ya tiene un numero de reporte: AGREGE INFORMACIÓN SUPLEMENTAL
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Welcome to the Human Resources Department! Our team of HR professionals strives to serve Hayward's community need for a diverse, well qualified, and high performing workforce by developing and implementing strategies specifically designed to maximize individual and organizational performance. We cultivate positive working relationships by creating and enhancing valuable services that attract,…, employment@hayward-ca.gov, ) Blue banner that reads: The City of Hayward has been certified Age-Friendly! The City of Hayward is a certified Age-Friendly Employer, reflecting our commitment to fostering a diverse and inclusive workplace that values the contributions of all employees, regardless of age. We are proud to be an equal opportunity employer, dedicated to providing a workplace where diversity, equity, and…, here, .
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Administration - 777 B Street, Hayward CA 94541, Fax 510.583.3600, Director of Finance Dustin Claussen 510.583.4010 Deputy Director of Finance Nicole Gonzales 510.583-4012 Management Analyst I Rick Rivera 510.583-4003 Management Analyst I Nicholas Mullins 510.583-5360 Accounting - City Hall 3rd Floor, Fax 510.583.3645, Accounting Manager Marichu Maramba 510.583.4090 Senior Accountant Vacant 510.583.4013 Accountant Denise Robles 510.583.4060 Accountant Michele Tan 510.583.4091 , Accounts Receivable , Senior Account Clerk Ramida Lo 510.583.4080 Senior Account Clerk Jeanie Siu 510.583.4081 , Payroll & Benefits Fax: 510.583.3645, Finance Technician Mary Amenu 510.583.4051 Finance Technician Jennilee Ngor 510.583.4050 Purchasing - City Hall - 3rd Floor, Fax: 510.583.3600, Purchasing Manager Maria Carrillo 510.583.4802 Purchasing Technician Rita Perez 510.583.4800 Mail Clerk Billy Bowling 510.583.4810 , Accounts Payable , Senior Account Clerk Cynthia Masis 510.583.4071 Senior Account Clerk Loreen Miller-Graves 510.583.4070 Revenue - City Hall - Lobby, Fax: 510.583.3644, Revenue Manager (Acting) Michael Barnes 510.583.4630 Management Analyst II Michael Barnes 510.583.4630 Finance Technician Joel Resplandor 510.583.4640 Supervising Customer Account Clerk Eleanor Torres 510.583.4610 , Collections - Water, Senior Customer Account Clerk Randy Soriano 510.583.4624 , Collections - Business License , Senior Customer Account Clerk Forrest Nylander 510.583.4622 , Billing - Water , Senior Customer Account Clerk Rene Davis 510.583.4632 Senior Customer Account Clerk Vilma Banuelos-Luna 510.583.4612 , Emergency Facilities Tax, Senior Customer Account Clerk Tessa Ang 510.583.4634
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ADMINISTRATION, Title, Name, Phone Number, Director of Development Services Sara Buizer 510.583.4191 Deputy Director of Development Services Christina Morales 510.583.4243 Management Analyst Tera Maroney 510.583.8520 Administrative Secretary Aerris Hoskin 510.583.4234 , BUILDING DIVISION - PERMIT CENTER, 1ST FLOOR, LOBBY LEVEL, Title, Name, Phone, Building Official Jeffrey Thomas 510.583.4313 Senior Building Inspector (Structural) Steve Miller 510.583.4155 Senior Building Inspector (Plumbing/Mechanical) Jose Rendon 510.583.4150 Senior Building Inspector (Electrical) VACANT 510.583.4157 Building Inspector Nolan Barbee 510.583.4162 Building Inspector Ryan Enfantino 510.583.5552 Building Inspector Abe Magana 510.583.4155 Supervising Plan…, PLANNING DIVISION - PERMIT CENTER, 1ST FLOOR, LOBBY LEVEL, Title, Name , Phone, Main # Planner on Duty 510.583.4216 Planning Manager Leigha Schmidt 510.583.4113 Principal Planner Elizabeth Blanton 510.583.4206 Senior Planner Steve Kowalski 510.583.4210 Senior Planner Taylor Richard 510.583.5340 Associate Planner Dulce Ochoa 510.583.4236 Assistant Planner Sachiko Riddle 510.583.4209 Landscape Architect Theodore Spores 510.583.4208 Senior Civil Engineer Cathleen Terentieff 510…, CODE ENFORCEMENT - , PERMIT CENTER, 1ST FLOOR, LOBBY LEVEL, Title , Name , Phone, Community Preservation/ Appearance Angelica Ventura 510.583.4143 Rental Housing Inspection Program Angelica Ventura 510.583.4107 Senior CE Inspector Michelle Torres 510.583.4172 CE Inspector II Caitlyn Murray 510.583.8543 CE Inspector II Ashley Silva 510.583.4171 CE Inspector II Franchesca Davis 510.583.4138 CE Inspector II Krista Stover 510.583.4173 CE Inspector II Jesse Prins 510.583.4139 CE…, HOUSING - , PERMIT CENTER, 1ST FLOOR, LOBBY LEVEL, Title, Name, Phone, General Housing Inquiries Housing Division 510.583.4454 Management Analyst Doris Tang 510.583.4228 Management Analyst Ayush Patel 510.583.5547 Housing Development Specialist Winnie Xie 510.583.5541 Community Programs Specialist Nallely Campos 510.583.4246 Senior Secretary Natasha Gonzalez 510.583.4245
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Statements of Economic Interests are public documents. Any member of the public may inspect and copy any statement. Forms must be available as soon as possible during the agency's regular business hours, but in any event not later than the second business day after the statement is received. Use the Public Portal to view filed Statements of Economic Interests: To Public Access page Use the Public…
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KHRT – Channel 15 is a government access channel that serves as one of several official sources of public information for the City of Hayward. Its organization, operation, management, and editorial policy are directed by the City Manager via the Community & Media Relations Officer. Day-to-day operation of the station is delegated to the Information Technology Director., KHRT-15 is not a public access channel; it is an official activity of Hayward’s municipal government, which is fully responsible for the content of the materials presented and views expressed, and is required to comply with all laws applicable to the operation of government access channels., KHRT Online, Other ways to watch meetings stream live online, visit our, Youtube Channel, or the, Meetings & Agendas Center
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Jennifer Ott re-joined the City of Hayward as City Manager in December of 2025. Ott has more than 25 years of experience working on local government issues, especially in Alameda County where she is considered one of its most dynamic civic leaders. Before her initial service to the City of Hayward from 2018 to 2022, Ott worked for 13 years in numerous capacities for the City of Alameda, which…
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