Before using the online reporting system, be aware that the incident must meet the following conditions:
Be a non-emergency.
Call 9-1-1 if the incident is an emergency.
Other than Identity theft, all incidents must have occurred within the Hayward City limits only - not in another city, nor in the unincorporated areas of Alameda County, nor on a State freeway.
If the incident happened in another city, call the police department in that city. If the incident happened on a State freeway, call the California Highway Patrol office nearest you. If the incident happened in the unincorporated area of Alameda County (Ashland, Castro Valley, Cherryland, Fairmont Terrace, Fairview, Mt. Eden and San Lorenzo) contact the Alameda County Sheriff's Departmentat 510-667-7721.
Have no known suspects.
This means neither you nor someone else knows who did the crime, or that person's location, or the license plate of the vehicle driven by those who committed the crime.
Police reports regarding identify theft may be taken online if the victim lives or works within the city limits OR if there is evidence of the crime occurring within the City of Hayward's limits. You must review the Identity Theft Instructions Page prior to filing your report.
After completing and submitting the online report:
To file supplemental information to a theft report for which you already have a report number:
Para agregar información a un reporte de robo para el cual ya tiene un numero de reporte: