Disclaimer of Endorsement The information posted on the City Website includes hypertext links to information created and maintained by other public and/or private organizations. Hayward provides these links solely for the information and convenience of users of the City Website. When users select a link to an outside website, they are leaving the Hayward City Website and are subject to the…
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Website Policy, Purpose The purpose of the City of Hayward's Website is to advance the public's health, safety and welfare by providing information for and interacting with Hayward residents, businesses, and visitors. This policy is applicable to the City Website which is defined as any internet or intranet web page which represents itself as the City or any of its departments. Weblinks For purposes of this…, Social Media Policy, Download the full policy here Contact Us If you have any questions or concerns about the City of Hayward Social Media Policy or its implementation, or if you find incorrect information or are interested in seeking permissions that fall outside of the guidelines above, please contact us at webmaster@hayward-ca.gov .
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As a Hayward native, this City holds a very special place in my heart and I am truly blessed to be able to serve a community that, in many ways, raised me. The Hayward community is diverse, culturally rich, and engaged on a variety of issues that affect and influence public safety. As such, this community deserves a professional, culturally competent, transparent, and engaged police department…
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The Unpermitted Construction Program ensures compliance with Federal, State and Local laws pertaining to building permits. Many of these laws can be found in the most recent version of the California Building Code and are available for view at the California Building Standards Commission . Pro-active and complaint driven inspections ensure construction projects are completed in a safe and legal…, 510.583.4005., To report illegal construction contact Code Enforcement at, 510.583.4143.
Type: Service
Photo of Chief of Police Bryan Matthews. During his tenure, Chief Matthews has risen through the ranks working a variety of assignments and divisions including the Patrol, Investigations, Personnel and Training, Gang Investigations, Community Policing, Internal Affairs, and Special Operations and the Commander of SWAT. Chief Matthews first became a member of the department’s Executive Team in…
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The Water Pollution Control Facility uses the biogas from the treatment process to power a co-generation system, which provides 100% of the energy used at the treatment plant and excess electricity is used at other City facilities. Cogeneration engine The U&ES Department completes capital improvement projects to ensure Hayward’s water and wastewater services meet the highest standards of…
Type: Project
The City of Hayward plans to construct a Recycled Water Facility (RWF) to distribute 290 acre-feet per year (approximately 260,000 gallons per day) of recycled water to 24 locations. The purpose of the project is to preserve the limited supply of potable water, provide drought relief, increase the reliability and sustainability of the City's potable water system, and decrease the discharge of…
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In 2022, the City of Hayward began providing recycled water for irrigation of parks, schools, roadway medians, and landscaped areas around commercial and industrial buildings. Purple recycled water sign at a Hayward Park, Bringing Recycled Water to Hayward, Recycled water is produced from wastewater that is collected from homes and businesses within Hayward and treated at the City’s Water Pollution Control Facility. Recycled water has undergone treatment ensuring it is safe for a variety of non-drinking uses. For more information on recycled water, see our , Frequently Asked Questions, . In California, the State regulates the production and use of recycled water, and has adopted , strict regulations, to protect the public from any potential risks. Recycled water is routinely tested to ensure compliance with stringent water quality standards and can only be delivered to customers if it meets all requirements., Community Benefits, Every gallon of water that is recycled saves a gallon of drinking water, and reduces the volume of wastewater discharged to San Francisco Bay. Here are some more benefits of recycled water: Creates a locally sustainable water supply that will remain reliable during droughts Conserves drinking water Reduces treated wastewater discharges to the San Francisco Bay Keeps Hayward landscaping green, Project Facilities, Phase I of the Recycled Water Project involved the construction of a one million-gallon tank, a 1.6 million gallons per day (mgd) pump station, and a 0.5 mgd membrane treatment plant at the City’s Water Pollution Control Facility, as well as approximately 8.5 miles of distribution pipelines capable of delivering an estimated 260,000 gallons per day (about 290 acre-feet per year), of recycled…, Phase 1 Service Area, Construction of recycled water pipelines to serve customers in the Phase 1 service area began in June 2018 and was completed in the spring of 2019. The tank and pump station construction was completed in 2019, and the treatment plant was completed in 2020. Recycled water deliveries to Phase 1 customers began in March 2022. Download a PDF of the, Project Area Map, Recycled Water Rates & Guidelines, Adopted recycled water rates, Recycled Water Use Guidelines, Recycled Water Quality Information, 2025 Recycled Water Water Quality Summary, Frequently Asked Questions, What is recycled water? , Recycled water is highly-treated wastewater that has undergone multiple levels of treatment to meet stringent quality and safety standards so that it can be used in the City for landscape irrigation, as well as commercial and industrial purposes. In California and across the U.S., recycled water is being used for applications such as irrigation for parks, playgrounds, athletic fields, golf…, Is recycled water kept separate from drinking water?, Yes! The City’s recycled water distribution system is completely separate from the City’s drinking water distribution system. Pursuant to state law, recycled water facilities and infrastructure must be clearly distinguishable from other water facilities and infrastructure to avoid mixing of supplies. Pipes and components are colored purple and labeled to indicate recycled water. A comprehensive…, What is Hayward's Recycled Water Program?, The Recycled Water Program provides a locally sustainable and drought-resistant supply of recycled water to commercial and industrial customers for irrigation. Phase I of the City’s Recycled Water Project has been completed and includes a one-million-gallon storage tank and pump station at the City's Water Pollution Control Facility (WPCF) and approximately 8.5 miles of distribution pipelines…, How is Hayward's recycled water treated? , Recycled water is produced from wastewater collected from homes and businesses in Hayward. The wastewater flows through underground pipelines to Hayward’s WPCF, where it undergoes rigorous treatment processes to produce recycled water that complies with stringent federal, regional, and state water-quality standards. During primary treatment, solid matter is settled out of the wastewater.…, Where else is recycled water being used in Hayward?, In July 2014, Russell City Energy Center, located adjacent to Hayward’s WPCF, began operation of a Recycled Water Facility, which further treats secondary treated recycled water provided by Hayward to tertiary levels for use in cooling towers and boilers. , What does Hayward's Recycled Water Ordinance require?, In December 2015, the City adopted a Recycled Water Ordinance, requiring the use of recycled water for appropriate irrigation, commercial, and industrial uses. New developments in the Recycled Water Service Area will be reviewed for the potential to use recycled water for appropriate uses, and may be required to do so, as a condition of approval. , What is Hayward's recycled water rate?, Recycled water rates, have been established to pay for treatment and delivery of recycled water to customers. The rates have been determined through an assessment of revenue requirements and anticipated recycled water volumes. Bimonthly recycled water bills consist of two parts: 1) the fixed service fee, which pays for services that do not vary with the volume of recycled water purchase, such as meter maintenance; and…, Contact Information, For questions about the Recycled Water Program, contact the Public Works & Utilities Department., (510) 583-4700 , Recycled.Water@Hayward-ca.gov
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The City responds to citizens complaints regarding illegal garage conversions to ensure they are in compliance with Zoning and Building Code regulations. Since unpermitted garage conversions are considered a potential health and safety hazard, the owner’s timely correction of the violation is essential. A demolition permit issued by the Building Department may be required when structural changes…, Living or Sleeping unit:, bedroom, dining room, den, office, etc., which may include carpeting, heating, electrical, and plumbing connections or fixtures;, Kitchen, : cooking appliances, counter tops, floor tiling, and gas, electrical, and plumbing connections or fixtures; and, Bathroom, : unpermitted floor tiling, electrical, plumbing connections, and fixtures, etc. Violations requiring a building or demolition permit must be inspected and finalized by the Building Division within the timelines provided by the Code Enforcement Inspector. If you believe a garage has been converted without the required permits, please contact Code Enforcement at, 510.583.4143., Or you can make a service request below: Access Hayward ACCESS HAYWARD
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The City of Hayward is committed to generating and utilizing renewable energy sources to operate the City’s Water Resource Recovery Facility (WRRF). Solar energy is an important resource in the WRRF’s mission to generate 100% of its energy needs and to export energy to PG&E so that other City accounts may benefit from energy produced from clean and green sources. Use of renewable energy at…, Project Contact:, Suzan England, Senior Utilities Engineer, at 510-293-5098, or by email at suzan.england@hayward-ca.gov The U&ES Department completes capital improvement projects to ensure Hayward’s water and wastewater services meet the highest standards of quality, reliability, safety, and efficiency. In addition, facilities and programs are continuously upgraded with new technologies to meet the City's…
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