Benefits Administration

Submitted by lmcgowan on Thu, 12/31/2015 - 17:39

This program entails the administration of competitive insured and self-insured employee benefit plans. Administration and oversight in this program area include verification of employee and dependent eligibility, new hire set-up, sponsoring and facilitating an annual open enrollment event, benefit contract management, COBRA administration, legal compliance, and daily support for employees, retirees, and eligible dependents.

Brittney Frye


On Nov. 7, 2022, Hayward City Manager Kelly McAdoo announced the appointment of Brittney Frye as the City’s next Human Resources Director.

Frye is coming to the City of Hayward from public-serving Alameda County agencies where she has worked in Human Resources Director and Manager roles since 2016. She will begin her new position with the City on Jan. 3, 2023.

Garrett Contreras, Fire Chief


Chief Contreras was hired as a Firefighter with the City of Hayward in 1995. During 2005, he was promoted to Captain. In 2008 and 2011, Chief Contreras was further promoted to the positons of Battalion Chief and Deputy Chief (Special Operations), respectively. He attained the position of Fire Chief in 2012.

Fire

The Mission of the Hayward Fire Department is to protect lives and property by providing Superior Fire Suppression and Emergency Medical Services (EMS), Supported by Prevention Through Responsible Regulatory and Educational Programs.

Utility Users Tax (UUT)

Submitted by lmcgowan on Thu, 12/31/2015 - 15:32

The Utility Users Tax, first approved by Hayward voters in 2009, was extended during the June 2016 special election.  It is the City's third-largest revenue souce and a major component of public safety funding. It is a 5.5% tax levied on utilities such as electricity, gas and telecommunications.

Transient Occupancy Tax

Submitted by lmcgowan on Thu, 12/31/2015 - 15:22

Transient Occupancy Tax (TOT), also known as "hotel tax" or "bed tax," is authorized under the State Revenue and Taxation Code 7280 as an additional source of non-property tax revenue to local government.

The Transient Occupancy Tax is applied to any person who occupies a hotel/motel room for thirty (30) consecutive calendar days or less. The tax is 8.5% of the rent charged by the hotel or motel operator

Emergency Services Facilities Tax

Submitted by lmcgowan on Thu, 12/31/2015 - 15:02

The Emergency Services Facilities Tax (ESF) is a general tax adopted by the City Council in September 1990 to retrofit or strengthen the City of Hayward facilities against earthquake damage. The ESF tax is not a property or utility tax, but a flat amount of excise tax.

Payments are billed/collected in several ways. The tax is imposed per household, per business employee or on persons eligible for the Transient Occupancy Tax, as follows:

Living Wage for City of Hayward Service Contracts

Submitted by lmcgowan on Thu, 12/31/2015 - 14:52

The City of Hayward has implemented a Living Wage Ordinance. The living wage rates for contracts subject to the Ordinance, effective July 1, 2023, are as follows:

Vendor Registration

Submitted by lmcgowan on Thu, 12/31/2015 - 14:36

The City of Hayward Purchasing Division manages bids and contracts for materials, equipment, supplies and maintenance services.

If you would like to register as a vendor with the City of Hayward and receive any Requests for Quotation for these products or services:

  • complete Vendor Application
  • mail it with any additional information you consider necessary, such as a catalog or line card, to:

City of Hayward
Purchasing Division
777 B Street
Hayward, CA 94541

Dustin Claussen


Dustin Claussen was appointed to Assistant City Manager in December of 2022. Dustin joined the City of Hayward in May of 2014 as the Deputy Director of Finance.  Prior to joining the City’s Finance team, Dustin served for five years as Assistant Controller for a non-profit agency and spent six years as an auditor specializing in governmental auditing.  Dustin provides expertise in the areas of governmental accounting, Federal Award administration and compliance and Financial Reporting.