New Utility Bill

The City of Hayward is currently rolling out a redesigned utility bill. Click through the sections below to learn more about the information the new bills will contain.

New bill features:

  • QR Codes for easy online payment in new Water Customer Portal (for all accounts that receive water service) and Sewer Customer Portal (for all accounts that are only charged for sewer service). 
  • Chart to compare usage over previous year
  • Reorgnization of information for improved clarity