Welcome to the Hayward City Clerk’s Office
Passport Acceptance Facility 

24-hour Passport Information Hotline (510) 583-4434

A complete list of Passport Requirements can be found on the U.S. Department of State's website (www.travel.state.gov), along with forms, acceptable proof of identification and U.S. citizenship, and answers to most frequently asked questions.

For more immediate travel or passport needs, please contact the U.S. Department of State at (877) 487-2778.

Hayward City Clerk’s Office offers passport services by appointment only. To make an appointment, please call (510) 583-4400.

Documents Required for Passport Application:

1. All applicants, regardless of age, must appear in person.
2. FORM DS-11: Complete your application prior to arriving for your appointment.
3. Proof of U.S. citizenship (i.e., original birth certificate) + photocopy (CA and TX abstracts not accepted)
4. Proof of identity (i.e., California ID/Driver’s License) + photocopy of both sides
5. Recent color passport photograph (without glasses). 
6. All applicable fees and optional postage. 
7. Passport Execution Fees are payable to the “City of Hayward” for $35 by cash, check, or money order. We do not accept credit card payments.
8. Fees to the “U.S. Department of State” are payable by check or money order only.

*Special Instructions for minors:

PASSPORTS FOR CHILDREN UNDER AGE 16
A United States passport application for children under the age of 16 requires the signatures of both parents. The "Statement of Consent" (FORM DS-3053) for the non-appearing parent must be notarized and submitted along with a copy of his/her proof of identity.

PASSPORTS FOR MINORS AGE 16 AND 17
Minors ages 16-17, who have their own identification, may apply for a passport. However, they must show that at least one parent is aware that the minor is applying for a passport. Examples of parental awareness can include: a parent appearing with the minor in person or a signed statement consenting issuance of a passport from at least one parent (should be accompanied by a photocopy of that parent’s ID).

Frequently Asked Questions

1. How can I renew my expired passport?

• You can renew by mail using FORM DS-82 if your most recent passport:
• Was issued when you were age 16 or older
• Was issued within the last 15 years
• HAS NOT been expired for more than 5 years
• If any of the above statements do not apply to you, you must Apply in Person using FORM DS-11.

2. Can I apply at an acceptance facility instead of mailing in my renewal application?

• No. You must mail in your renewal application yourself. We recommend using a trackable delivery method when mailing in your passport application.

3. How long will it take to get my passport?

• If you choose Routine Service: 6-8 Weeks
• If you choose Expedited Service: 2-3 Weeks

4. Will I receive my new passport and my documents back in one envelope?

• Any original documents submitted with the application will be mailed back separately from the newly issued passport. Please contact the U.S Department of State if you do not receive a second mailing within 10 business days of receiving the first.

5. For how long is a passport valid?

• If you were age 16 or older when your passport was issued, your passport is valid for 10 years.
• If you were under 16 when your passport was issued, your passport is valid for 5 years.

6. What is the difference between the Passport Book and Card?

• A U.S. passport (or passport book) is valid for all forms of international travel anywhere in the world
• A U.S. passport card is only valid for sea or land crossings into the United States from Canada, Mexico, the Caribbean, and Bermuda. You cannot use a passport card for international travel by air.