City Government

Hayward City Hall restores regular operating hours

September 14, 2021

Hayward City Hall on a sunny day

Hayward City Hall has restored regular operating hours and most in-person resident and customer services from 8 a.m. to 5 p.m. weekdays Monday through Friday.

The resumption of regular City Hall operations—which had been suspended, curtailed, or moved on-line and to telephone-only due to COVID-19—is taking place in compliance with Alameda County public health orders and California workplace safety guidelines.

For instance, all members of the public are required to wear a mask or other face-covering at all times while in City Hall—and City employees must do the same except when alone in an entirely enclosed office or other room with the door shut.

Some City Hall-based functions that also are offered on a 24/7-basis via drop-boxes, self-service kiosks and online—such as those provided at the first-floor Revenue Division cashier window and Development Services Department Permit Center—will be offered in-person on a more limited basis.  The cashier window will operate from 9 a.m. to 4 p.m. Monday through Thursday, and the Permit Center from 9 a.m. to 1 p.m., Monday through Thursday.

For more information on City Hall-based services and availability of in-person assistance, please visit the City of Hayward website at