Make time your friend, by learning how to leverage your time better with a CRM, which stands for Client Relationship Management software and is an invaluable, essential tool for businesses large and small.

We'll cover the basics of how CRM systems and the communication basics associated with the different stages in the buyer's journey. With so many available, free platforms, learn which is best for your business and why.

This class is specifically designed to introduce the novice team or solo-entrepreneur to the most popular CRM systems, the strengths and challenges of each, and how they allow you to communicate with your audience better and more consistently.

Class topics will include:

  • Choosing the right platform for your needs
  • Strategy
  • Best practices – the dos and don’ts of the most popular client outreach systems
  • Lead generation / management basics
Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance.
The information provided in this webinar and any supplementary materials provided to registrants are intended for educational and informational purposes only and does not constitute professional financial or legal advice. No registrant should act or fail to act on the basis of any material contained in this webinar without obtaining proper financial, legal or other professional advice specific to their situation. The Northern California Small Business Development Center, and its host, the HSU Sponsored Programs Foundation, specifically disclaims any liability, loss or risk, personal or otherwise, which is incurred as a consequence, directly or indirectly, of the use and application of any of the information presented in this webinar. By registering for this webinar you acknowledge and agree that you have read, understood, accept and agree to the above disclaimer and that under no circumstances shall the Northern California Small Business Development Center or it’s host, the HSU Sponsored Programs Foundation, be held liable for any claims, losses, or damages of any kind or nature arising out of or in any way related to the information provided in this webinar and/or the registrant’s use of or reliance on said information.
Registration Details: 

Registration and Fees: Payment of seminar fees may be made by check, money order or credit card. Payment must be received to guarantee your space in an event.

Refund Policy: If you wish to request a refund, please contact the conference organizer listed above to discuss. You may also elect to send a substitute in your place. If the event is cancelled, all fees will be returned.

Special Accommodations: In accordance with the American Disabilities Act and state law, you may request accommodations due to a disability by contacting the event organizer listed above. Advance notice may be necessary for some accommodations. Registration must be paid prior to accommodation requests.

Register Online

Online Class
Hayward, CA