Wastewater Treatment Facility

The City is taking a leadership role in training the next generation of wastewater treatment operators. A few years ago Hayward's Water Pollution Control Facility (WPCF), among many Bay Area plants, realized an acute shortage of qualified candidates to operate its technologically advanced treatment plant. To address this need, the City decided to re-instate the Operator-In-Training (OIT) program. Re-instating the OIT program has proven to be an effective way for the WPCF to develop its own qualified plant staff. Within a year’s time, all of the OITs have taken exams above the minimum required by the state.

WPCF Staff

Moreover, WPCF staff has taken an active role in preparing individuals for the water and wastewater industry. Ray Busch, WPCF Manager, teaches the Modern Wastewater Treatment Plant Operations Program at Castro Valley Career and Adult Education. On June 8, the WPCF hosted one of the program’s classes. Jason Meyer, Lead Operator of twentytwo years, shared his experiences and led the students in a tour of the facilities. Students were engaged and enjoyed hearing from a highly experienced Lead Operator who has a genuine passion for this field.

Utilities and Environmental Services Department is currently in the process of recruiting and hiring a new crop of OITs to prepare them to be the next operator lead operators, and management staff at the City’s WPCF.

WPCF Sraff

The Spring/Summer 2016 issue of Wastewater Professional, published by the California Water Environment Association has honored Jeff Carson, Operations and Maintenance Manager at the City Water Pollution Control Facility, as one of a handful of “California’s Emerging Leaders in the Water Environment”. 

Jeff Carson

Here’s the link to the magazine where the entire article can be found beginning on page 17.

Jeff started his position with the City four years ago. He came to the City from the Sewerage Agency of Southern Marin, where he was interim general manager. Jeff has a BA in biology and environmental studies from
Cal State University – East Bay. Congratulations Jeff!

On World Water Day here in Hayward we celebrate the heroes who work around the clock to ensure that our wastewater is treated to the highest standards. All of our wastewater eventually ends up in the bay. 

Wastewater Treatment Staff

This year the United Nation's World Water Day is focused on the connection between water and jobs. According to the UN, "Today, almost half of the world's workers - 1.5 billion people - work in water related sectors and nearly all jobs depend on water and those that ensure its safe delivery."

At the Wastewater Treatment Facility, Hayward employees take pride in treating the wastewater to levels that well exceed the State standards, doing their part to keep the SF Bay healthy to enjoy, live, and cherish for generations to come. 

In 2015 the hard work resulted by being awarded California Water Environment Association Plant of the Year, SF Bay Section award. See some of the amazing work that is done at your Facility:


A species of air-breathing, freshwater snail thrives in some of the treatment facilities at the Wastewater Treatment Facility.


The snails clog pumps and disrupt the air flow needed to promote the growth of beneficial wastewater organisms. The men and woman who work at the Wastewater Treatment Facility are responsible for removing hundreds of thousands of these tiny snails annually to maintain process quality.

In the photo below, employees Roy Bosbach, Epheriam Taylor, and Marshall Harvey are in a solids contact tank that has been drained for cleaning. These 400,000 gallon tanks are approximately 16 feet deep. After sweeping the snails into a pile, staff coordinates with the Collections Department to suck them out of the tank using a vacuum truck.

Snail removal of is one of the many tasks required to keep Hayward’s wastewater treatment process flowing smoothly.

Wastewater Treatment employees work as a team daily to keep dozens of pumps running, rebuild equipment in house, clean pumps that contain dangerous items like needles and raw sewage, troubleshoot state of the art computerized electrical equipment, and sample and monitor water at one of the highest frequencies in the area.

Workers removing snails