Businesses and residents in Hayward are supported by a variety of public facilities and services. To sustain existing households and businesses and to accommodate future population and employment growth, water, wastewater, stormwater drainage, flood control, solid waste, energy, and telecommunications infrastructure will need to be improved, expanded, and maintained. Obtaining adequate funding for infrastructure and public facilities is also a key challenge and priority for the City of Hayward.
The Public Facilities and Services Element establishes goals and policies to guide the overall provision of public facilities and services in Hayward. The goals and policies address general public facilities and services, efficient municipal operations, water distribution, wastewater collection and disposal, stormwater drainage, flood control infrastructure, solid waste and recycling, energy utilities, and telecommunications. A number of the goals and policies also serve as Climate Action Plan actions, which are designed to reduce local greenhouse gas emissions.
The Public Facilities and Services Element contains goals and policies that indirectly and directly support other elements of the General Plan, including the Land Use and Community Character Element, the Economic Development Element, and the Health and Quality of Life Element.
Public Facilities and Services Goals:
Goal PFS-6: Maintain flood control infrastructure to adequately protect life and property from flooding.
Much of Western Alameda County lies in a floodplain protected by the Alameda County Flood Control and Water Conservation District(ACFCWCD). The Hayward planning area spans across three flood protection zones that include natural creeks, improved creeks, earthen channels, concrete channels, and underground pipes.The three zones also include two drainage canals, eleven pump stations, and two reservoirs.
Policies in this section require construction of adequate flood protection facilities. Flood protection policies will also be implemented by the City to improve flood control infrastructure and control urban runoff. The City will work with the ACFCWCD in the development of major and regional stormwater facilities.
Related goals and policies in the Hazards Element address flood hazards and rising sea levels.
PFS-6.1: Interagency Levee Management:
The City shall work with Alameda County and Water Conservation District, State, and Federal agencies to ensure existing and new levees are adequate in providing flood protection.
PFS-6.2: Zone 3A Drainage Master Plan Study:
The City shall support implementation of the Alameda County and Water Conservation District Zone 3A Master Plan Study, which identifies improvement projects and expected maintenance activities to ensure 100-year flood protection in and around Hayward.
PFS-6.3: Funding for 200- Year Flood Protection:
The City shall continue to cooperate with Alameda County and Water Conservation District, State, and Federal agencies in securing funding to provide 200-year flood protection.
PFS-6.4: Floodplain Storage Maintenance:
The City shall encourage the preservation of urban creeks to maintain existing floodplain storage.
PFS-6.5: Levee Setbacks for New Development:
The City shall prohibit new development within a minimum distance of 50 feet of the landside toe of levees. Development may encroach within this 50-foot area provided that levee improvements are made to the standard levee section consistent with local, regional, State, and Federal standards.
PFS-6.6: Dedication of Levee Footprint:
The City shall require new development adjacent to a flood protection levee to dedicate the levee footprint in fee to the Alameda County and Water Conservation District or the appropriate responsible agency.
Goal PFS-7: Minimize the generation of solid waste, increase recycling, and provide for the collection and disposal of solid waste.
Policies in this section support a wide range of programs to reduce and divert waste from landfill, provide for increased recycling opportunities, increase participation in recycling services offered residents and businesses, support the recycling of construction debris, and encourage home composting. These policies are consistent with Hayward’s desire to promote sustainability because recycling reduces greenhouse gas emissions through energy savings, and reduced need for landfills. The City will continue to work with the Alameda County Waste Management Authority to reach County-wide diversion targets.
PFS-7.1: Mandatory Collection:
The City shall continue to require weekly solid waste collection throughout the city.
PFS-7.2: Adequate Service:
The City shall monitor its solid waste and recycling services franchisee to ensure that services provided are adequate to meet the needs of the community and to meet the provisions of the City’s Franchise Agreement.
PFS-7.3: Landfill Capacity:
The City shall continue to coordinate with the Alameda County Waste Management Authority to ensure adequate landfill capacity in the region for the duration of the contract with its landfill franchisee.
PFS-7.4: Solid Waste Diversion:
The City shall comply with State goals regarding diversion from landfill, and strive to comply with the provisions approved by the Alameda County Waste Management Authority.
PFS-7.5: Municipal Waste Reduction:
The City shall reduce municipal waste generation by continuing to employ a wide range of innovative techniques, including electronic communications to reduce paper usage and buying products with less packaging and in bulk, where feasible.
PFS-7.6: Municipal Reuse:
The City shall reduce municipal waste disposed by continuing to reuse equipment to prolong their useful life.
PFS-7.7: Municipal Collection of Recyclables and Organics:
The City shall continue to require its franchisee to arrange for regular collection of recyclables and organics from all municipal facilities.
PFS-7.8: Recycling Collection at City Facilities and Parks:
The City shall continue to require its franchisee to provide outdoor recycling collection containers at, and services to, all City parks and related facilities.
PFS-7.9: City Contract:
The City shall continue to implement the Environmentally Friendly Preferred Purchasing Program by requiring City contractors to use best management practices (e.g., waste prevention, salvage and reuse, recycling and reusing) to maximize diversion of waste from landfills.
PFS-7.10: Recycled Products or Processes for Capital Projects:
The City shall implement the use of recycled products or recycling processes whenever possible as part of any capital project.
PFS-7.11: Disposable, Toxic, or Non-Renewable Products:
The City shall reduce the use of disposable, toxic, or nonrenewable products in City operations.
PFS-7.12: Construction and Demolition Waste Recycling:
The City shall require demolition, remodeling and major new development projects to salvage or recycle asphalt and concrete and all other non-hazardous construction and demolition materials to the maximum extent practicable.
PFS-7.13: Residential Recycling:
The City shall encourage increased participation in residential recycling programs, and strive to comply with the recycling provisions approved by the Alameda County Waste Management Authority Board. The City shall work with StopWaste.org to monitor participation in residential recycling programs and educate the community regarding actual composition of waste sent to landfills.
PFS-7.14: Commercial Recycling:
The City shall encourage increased participation in commercial and industrial recycling programs, and strive to comply with the recycling provisions approved by the Alameda County Waste Management Authority Board. The City shall work with StopWaste.org to provide technical assistance to businesses to implement mandatory recycling.
PFS-7.15: Yard Clippings Reduction:
The City shall encourage residents to reduce yard clippings through at-home composting or use the green waste collection service provided by the City’s franchisee.
PFS-7.16: Organics Collection:
The City shall encourage residents and businesses to separate for collection food and food-soiled paper using organics collection services provided by the City’s franchisee.
PFS-7.17: Waste-to-Energy Generation Systems:
The City shall advocate for waste management strategies that aim to maximize the value of solid waste by using waste-to-energy generation systems.
PFS-7.18: E-Waste Disposal:
The City shall encourage residents and businesses to properly dispose of their e-waste at permitted facilities.
PFS-7.19: Regional Coordination:
The City shall coordinate with and support regional efforts to develop and implement effective waste management strategies.
PFS-7.20: Food Scapes Collection:
The City shall promote and expand the food scraps collection program for single-family homes to minimize organic waste in landfills.
PFS-7.21: Mandatory Recycling:
The City shall implement mandatory recycling for commercial and multifamily uses and work with StopWaste.org to increase participation in this program.
PFS-7.22: Maximize Solid Waste Value:
The City shall advocate for waste management strategies that maximize the useful value of solid waste, such as using landfill gas to generate electricity.
PFS-7.23: Consumption Reduction:
The City shall education the community about the benefits of reducing overall consumption.
Goal PFS-8: Ensure the provision of adequate gas and electric services to Hayward residents and businesses, and ensure energy facilities are constructed in a fashion that minimizes their impacts on surrounding development and maximizes efficiency.
The Pacific Gas and Electric Company (PG&E) provides electrical and natural gas service to the Hayward Planning Area. PG&E maintains three major transmission lines running west to east across Alameda county to substations in Hayward, San Mateo, and Fremont. There are also several renewable energy facilities (e.g., Water Pollution Control FacilityCogeneration System, CSU East Bay Fuel Cell Station, and the Hayward Wastewater Solar Facility) and many smaller onsite renewable energy facilities on .
Policies in this section support the maintenance and expansion of city electricity and gas service. Utility providers will ensure that transmission facilities incorporate safety features and the latest technological advancement.The City will require utility facilities to reduce habitat and visual impacts, and will encourage utility rights-of-way to be used as open space.
PFS-8.1: Electricity and Natural Gas Service
The City shall continue to work closely with energy providers (e.g., PG&E) to ensure that adequate electricity and natural gas services are available for existing and newly developing areas.
PFS-8.2: Utility Providers:
The City shall encourage utility providers to provide efficient, reliable, affordable, and state-of-the-art service, and shall promote technological improvements and upgrading of utility services.
PFS-8.3: Coordination with Utility Providers:
The City shall coordinate with energy providers (e.g., PG&E)in the siting and design of gas and electric facilities to minimize environmental, aesthetic, and safety impacts.
PFS-8.4: Safe Utility Lines:
The City shall work with regulators and energy providers (e.g., PG&E) to regularly monitor, evaluate, and maintain the safety of utility facilities (e.g., gas pipelines and electric lines and transformers). Where facilities are found to be a potential safety concern,especially those that could be impacted by seismic events, the City shall support utility provider efforts to repair and/or replace the affected facilities.
PFS-8.5: Undergrounding New Utility Lines:
The City shall require that all new utility lines constructed as part of new development projects are installed underground or, in the case of transformers, pad-mounted.
PFS-8.6: Undergrounding Existing Utility Lines:
The City shall encourage the undergrounding of existing overhead facilities.
PFS-8.7: Utility Line Maintenance:
The City shall encourage energy providers (e.g., PG&E) to maintain and repair gas pipelines and electric utility lines, both overhead and underground) to ensure reliable service and limit service disruptions. The City shall inform energy providers of upcoming roadway or other public projects that provide opportunities to inspect or repair underground utility lines.
PFS-8.8: Renewable Energy Integration:
The City shall encourage energy providers (e.g., PG&E) to offer their support and assistance in integrating individual renewable energy systems (e.g., solar systems) into the electricity grid.
PFS-8.9: Joint Use:
The City shall ensure that PG&E rights-of-way are considered for use as public or private open space, trails, parkland, community gardens, or other compatible passive recreational uses.
Goal PFS-9: Encourage state-of-the-art technology and telecommunication services for households, businesses, institutions, and public agencies throughout the city toconnect Haywardresidents to the City, nation, and world.
Within the city of Hayward all residents have access to wireline or wireless providers. About 97 percent of the population has access to two or more wireline providers. All Hayward residents have access to five or more wireless providers and nearly all have access to six providers. Hayward residents generally have better access to DSL, cable, and wireless technology as compared to the nation. The City of Hayward operates a free Wi-Fi network in the Downtown area. The City of Hayward has installed two major fiber optic routes. The existing routes currently serve the city’s public and quasi-public areas and major industrial corridor.
Policies in this section encourage a wide range of innovative telecommunications systems and services to attract and retain state-of-the-art businesses citywide, provide information and communication access to all residents, and facilitate public education. Telecommunication systems should be incorporated into public buildings and services, as well as into large-scale planned communities and office and commercial projects, to increase the accessibility of information. Telecommunication infrastructure should be designed to be compatible with adjacent uses and to minimize visual impacts.
PFS-9.1: Access and Availability:
The City shall work with service providers to ensure access to and availability of a wide range of state-of-the-art telecommunication systems and services for households, businesses, institutions, public spaces, and public agencies throughout the city.
PFS-9.2: Improve Facilities and Service:
The City shall work with service providers to expand service to areas that are not served by telecommunication technologies.
PFS-9.3: Co-Location:
The City shall encourage compatible co-location of telecommunication facilities and shall work with service providers to site telecommunications facilities on City-owned property and public right-of-ways.
PFS-9.4: Incorporation into Public Places:
The City shall establish requirements for the incorporation and accessibility of state-of-the-art, attractive telecommunication systems and services for public use in public buildings and support the development of internet-connected informational kiosks in public places and streetscapes.
PFS-9.5: New Developments:
The City shall establish requirements for the installation of state-of-the-art internal telecommunications technologies in new planned developments and office and commercial developments.
PFS-9.6: Fiber Optic Cable Access:
The City shall support the extension of and connections to fiber optic telecommunications cables.
PFS-9.7: Development and Extension of Fiber Optic Network:
The City shall encourage the development and extension of the fiber optic system to support the City’s fiber optic network.
PFS-9.8: Wireless Hot Spots:
The City shall encourage the installation of public use wireless network “hot spots” throughout the city.
PFS-9.9: Downtown Wireless:
The City shall maintain and expand the coverage and bandwidth of the Downtown wireless network, which provides free wireless data service to residents, businesses, and visitors in and around Downtown.
PFS-9.10: Infrastructure for Telecommuting:
The City shall encourage the development of state-of-the-art communication infrastructure in appropriate City facilities to support telecommuting.

