Hayward City Hall

How can we help? Whether you're looking to adopt one of our shelter animals, applying for a new passport or trying to get a pothole fixed, it's a good bet you'll find out how to do it here.
Street in need of repair

Access Hayward is an online tool and mobile app that connects you directly to the people, services, and resources that make our city work. Request specific service, ask a question or make a suggestion.
Hayward Permit Center

The Permit Center is a “one-stop” location in City Hall for the review of development projects and building plans. Use our online "permits engine" to find the permits you need, download related documents and get information about the process.
All Permits

Lots of activities require permits, but you might not always know where to find them. Whether you're building a new deck, planning a major industrial development or looking to film a movie in Hayward, you'll find the permits you need and information about how to obtain them here.
Pay online

Pay your water bill online with Hayward Self Service.