How to redeem a Together for Hayward eGift Card Frequently Asked Questions
![Two iPhones with the how to use egift cards](http://www.hayward-ca.gov/sites/default/files/basic-pages/How-to-use-egift-card.png)
Need additional assistance? Contact: support@yiftee.com
eGift card will decline if you try to redeem more than the value of the card or any redemption information is mis-typed. Start transaction over with correct value and info.
Refunds can be applied to a valid (unexpired) card just as you would to a credit card.
Yes. Please run a new Activation Card on each POS.
No. It can be redeemed for full value. You cannot do a “force post” to charge more than card value.
No. They can only be redeemed at our participating locations who have run their “Activation Cards.” If you change your POS or credit card processor, you will need to run a new Activation Card. Contact support@yiftee.com for assistance.
The gift sender pays $1.00 plus 5% of the gift value. The gift recipient gets 100% of the gift value. The redeeming merchant pays a CNP Mastercard processing fee.
Yes. They a re multi-use and the current balance is always reflected on the digital voucher. They do not expi re and Yiftee will send monthly reminders for the first year and quarterly thereafter.