Advisories

City Hall and Nonessential Services Closure: Monday, Jan. 15, 2024

January 5, 2024

Hayward City Hall will be closed, and nonessential municipal services will be paused on Monday, Jan. 15, 2024, in observence of Martin Luther King Jr.'s Birthday. Specific information about departments, programs, and services during this period is provided below:

  1. Street Sweeping: No street-sweeping or citation enforcement will occur during the closure. Regular street-sweeping resumes on Jan. 16, 2024. Review the schedule here.
  2. Hayward Public Library: Both library branches will be closed. Online check-outs of books, movies, and more are available via the digital library here.
  3. Permit Applications: New permit applications and resubmittals can be submitted through the Hayward e-Permits Portal during the closure. Staff will begin reviewing materials after Jan. 16, 2024. For more information, visit the Permit Center.
  4. Hayward Police Department Customer Service Counter: The counter will be closed, regular business hours will resume on Jan. 16. 
  5. Hayward Animal Shelter: The Hayward Animal Shelter will be closed.  To report in-progress dog attack or animal cruelty, dial  9-1-1.  To report a sick or injured animal, call the police department’s non-emergency line at (510) 293-7272. Visit www.haywardanimals.org for guidance on found or lost animals, current shelter residents, and details about our programs and services.
  6. Revenue Center/Bill Payments: Closed for in-person payments. Payments can be made by calling (510) 583-4636, using online portals, or the self-service kiosk outside City Hall. Explore alternative payment options here.
  7. Water Service Emergency: To report a water service emergency, call the Hayward Police Department Non-Emergency Dispatch Line at (510) 583-2700.
For a comprehensive list of city services and resources, including food distribution, shelters, temporary housing, and crisis hotlines, visit City Services. Report all other non-emergency issues through our online customer support portal, Access Hayward.