Pay a traffic ticket

There are two different customer service centers, depending on the color of your citation.  Please follow the flow chart below to find out the contact information for the customer service center that can assist you with your payment and/or questions.

citation Appearance

Payment address

Online Payments

phone #

White narrow paper, with a green H on top and is type written
City of Hayward
  c/o Citation Processing Center
PO Box 10479
   Newport Beach, CA 92658-0479
Citation Processing Center1-800-989-2058
  *Blue paper and is handwritten
City of Hayward (216)
    c/o Parking Citation Service Center
PO Box 11923
Santa Ana, CA 92711
Parking Citation Service Center1-855-544-9370
Payment Plans may be available: For more information please call 1-866-353-5867 or visit