Report water leaks, sink holes, and sheared hydrants

The City maintains City-owned water facilities. The public can assist in this effort by reporting possible leaks or damage to utilities, such as pipelines and fire hydrants.

Please report issues online or by phone. Crews are dispatched to repair damaged and leaking City-owned facilities.

  • For after hours and weekends emergencies, call 510.293.7000
  • During work hours, call 510.881.7967
  • Report online: Access Hayward

Water Leak

The City is responsible for maintaining water facilities on the street side of the water meter and the meter itself.

The water customer is responsible for maintaining and repairing leaks and damaged pipes on the customer side of the meter.