City Government, Library

Hayward Public Library issues request for proposals to develop strategic plan

November 17, 2023

Downtown Hayward Library at sunset

The City of Hayward is seeking a consultant or firm to lead a strategic planning process for the Hayward Public Library (HPL) over the next three to five years. The chosen consultant will collaborate with HPL's leadership team, staff, elected officials, stakeholders, and community members to formulate a clear plan with prioritized goals, measurable objectives, and activities aligned with community needs.

The plan should address the impact on fiscal and staff resources, provide an assessment methodology, and incorporate insights from a 2023 community needs assessment for HPL's Weekes branch library, as well as considerations from a city-wide Strategic Road Map. 

The plan should reflect the diverse demographics of Hayward, including English and non-English speakers, particularly Spanish and Chinese. It should be informed by current library trends and account for the evolving needs of the community, providing a blueprint for adjusting services and staffing levels accordingly.

Learn More & Download RFP Materials

Submittal Information:

Submit all proposals to the City's eProcurement Portal by 5:00 p.m. on Tuesday, Dec. 12, 2023. Clearly label your proposal with the RFP title, number, company name, and due date. It is the proposing firm's sole responsibility to ensure timely submission, as late bids will not be accepted. Late submissions will be considered nonresponsive.

Key Due Dates:

  • Non-Mandatory Pre-Bid Meeting: Nov. 27, 2023, 3:00 p.m. | Details can be found under timeline on the portal →
  • Deadline for Questions: Dec. 1, 2023, 12:00 p.m.
  • Response to Questions Deadline: Dec. 6, 2023, 5:00 p.m.
  • Submission Deadline: Dec. 12, 2023, 5:00 p.m.
  • Finalist Interview: Dec. 15, 2023
  • Contractor Selection Date: Dec. 21, 2023

Questions? Contact

Project Questions:

Procurment Questions:

Melissa Burkley
Management Analyst
888 C Street
Hayward, CA 94541
Phone: (510) 583-4247

Rita Perez
Purchasing Manager
777 B Street
Hayward, CA 94541-5114
Phone: (510) 583-4801