Youth Service Center

The central mission of YFSB’s YSC Counseling Program is to keep kids “out of the system” who don’t really need to be there through strengthening families and reducing the harm associated with high-risk behavior.
Youth Service Center staff standing in front of the Hayward Police Department

YFSB counselors work with youth already on formal probation, as well as with youth demonstrating the early signs and risk factors for contact with law enforcement. The YSC Counseling Program provides crisis intervention, case management, and family counseling for youth demonstrating the following risk factors:

  1. Educational Risk Factors: Failing school, low grades, school behavior problems, suspensions, truancy, learning disabilities and/or developmental problems.
  2. Mental Health Risk Factors: Drug/alcohol problems, depression, anxiety, emotional difficulties, high risk/self destructive behavior and/or victim of crime, or other mental challenges. Anti-Social Risk Factors: High conflict relational patterns, anti-social behavior, potential for violence and/or gang involvement.
  3. Parent-Child Relationship Risk Factors: Beyond parental control, run away or absent from home without consent and/or being “pushed out” of family home.
  4. Parent Functioning Risk Factors: Parent/guardian(s) that is overwhelmed with at-risk youth or parenting, parent/guardian(s) that is unresponsive and/or uninvolved.

City of Hayward residents aged 8 to 21 qualify to receive services at no cost to the family.

Typically, families are seen for an average of 10 sessions, but the length of services varies based on the needs of the family.

YFSB counselors can explain the counseling process and provide more information about what to expect as a YFSB client.

For more information or to make an appointment for YSC Counseling, please contact YFSB.

YFSB Location:
300 W. Winton Ave
Hayward, CA 94544
(510) 293-7048

YFSB Business Hours:
Monday - Thursday, 9:00 a.m. - 7:00 p.m.
Friday, 9:00 a.m. - 5:30 p.m.

Additionally, phone lines are monitored 24/7 by a trained counselor for those needing immediate assistance. For life threatening emergencies, call 9-1-1.