Crisis Intervention

Youth and Family Services Bureau counselors provide crisis intervention and referral services for those experiencing a personal or family crisis.

Crisis intervention is not a stand-alone “program,” but is a service provided by the entire counseling staff regardless of their assigned program. Crisis intervention services cover a variety of situations.

After the crisis is stabilized, follow up services and individually tailored behavioral “tools” are offered by Youth and Family Services Bureau counselors to help the individual and the family cope successfully with this and future stress.

Crisis services are available on a drop-in basis or by telephone.

For life threatening emergencies, call 9-1-1.

Common crisis services include:

  • Stabilizing family conflict when youth are exhibiting high risk behaviors including running away from home and high conflict relationships with parents;
  • Grief counseling and support in the immediate aftermath of trauma;
  • Safety planning to support those who might be a danger to themselves or others;
  • Assisting police officers during the investigation of suspected child abuse to minimize the re-traumatization of the victim during the investigative process.

Hours of Operation

Monday - Thursday:
9:00 a.m. - 7:00 p.m.
9:00 a.m. - 5:30 p.m.

Office Location:

Hayward Police Department
300 W. Winton Ave. 
Hayward CA, 94544
(510) 293-7048

Youth and Fammily Services Bureau

For more information contact

Dr. Emily YoungYouth and Family Services Bureau Supervisor
Dr. Emily Young
Hayward Police Department
300 W. Winton Ave.
Hayward, CA 94544
(510) 293-7021