COVID-19 Community Resources

Below is a partial list of resources available to the public. We will update this page daily as additional resources become available. If you need assistance accessing these resources, please call the City's COVID-19 information hotline: (510) 583-4949, or 211 for assistance in multiple languages.

A young woman smiling

If you are an essential worker looking for child care, please call your local Resource & Referral agency or click on the Child Care Request Form link below to submit your child care needs.

Please be advised that if you call and reach a voicemail, do leave a message and someone will return your call. Resource & Referral staff are actively checking voicemail messages.

Childcare Request Form

Agency

Cities Served

Phone Number

BananasAlameda | Albany | Berekely | Emeryville | Oakland | Piedmont(510) 658-0381
4 C's Castro Valley | Fremont | Hayward | Newark | San Leandro | San Lorenzo | Union City(510) 582-2182 x3198
HivelyDublin | Livermore | Pleasanton | Sunol(925) 417-8733
San Francisco Emergency ChildcareSan Francisco(415) 554-8990

 

Youth and Family Services Bureau (YFSB)

(510) 293-7048

 

Crisis Support Services of Alameda County

(800) 309-2131

 

National Suicide Prevention Lifeline

(800) 273-8255

 

Substance Abuse and Mental Health Services Administration’s (SAMHSA’s) Disaster Distress

(800) 985-5990

 

Informed Immigrant

 

La Familia

(510) 881-5921

 

Family Paths

(800) 829-3777

 

NAMI (National Alliance Mental Health)

(800) 950-6264

Visit our No-Contact Food Distribution webpage for all food resources. 

 

No-Contact Food Distribution

ECHO Housing Rental Assistance Program 

(510) 581-9380:  

Assists residents living in Alameda County with move-in costs or delinquent rent due to a temporary financial setback. 

 

FESCO  

(510) 886-5473:

One-year rapid re-housing program providing housing subsidies/supportive services to families, living in apartments/houses scattered throughout the community, while parents gain/increase their income.

 

South Hayward Parish 

(510) 785-3663

 

HUD Foreclosure Assistance 

(800) 569-4287

 

Federal Housing Financing Agency

 

Alameda County Health Care for the Homeless

(800) 309-2131

 

Money Management International

(866) 889-9347

* For food resources for seniors see Food Resources above.

 

Alameda County Area Agency on Aging

(510) 798-7333

 

CA Senior Hotline

(833) 544-2374

 

COVID-19 and LGBTQ Elder People

(877) 360-5428

 

Friendship Line

(800) 971-0016

 

NAMI (National Alliance Mental Health)

(800) 950-6264

 

SAGE

(877) 360-7243

AC-Transit

(510) 455-5990

 

BART (Bay Area Rapid Transit)

(510) 464-6000

Temporary reduction in service hours:

Monday - Friday: 5 a.m. - 9 p.m.

Saturday - Sunday: 8 a.m. - 9 p.m.

PG&E:

Implemented a moratorium on service disconnections for non-payment for both residential and commercial customers, effective immediately and until further notice.

For payment options call (877) 704-8470

 

Hayward Water:

Call (510) 583-4600 if you are having difficulty paying your Hayward water bill. We will also work with you on deferrals during this crisis.

 

Spectrum Community Services, Inc:

(510) 881-0300

 

EBMUD (East Bay Municipal Utility District)

(866) 403-2683