The City of Hayward is in continuous communication with Alameda County Public Health about COVID-19 and will share any important updates on this page as well as our social media channels.
UPDATE AS OF: APRIL 6, 2020
For a list of resources for the community visit our COVID-19 Community Resources page.
To learn more visit the Centers for Disease Control and Prevention (CDC) website:
The best way to prevent illness is to avoid being exposed to this virus. However, as a reminder, CDC always recommends everyday preventive actions to help prevent the spread of respiratory diseases, including:
Our records department will be open to the public from 8AM to Noon (Monday thru Friday) for vehicle releases only. Requests for reports can be made online, but they won’t be available for pickup until after April 30th. All other services and questions will be answered via phone at (510) 293-7272 Monday thru Friday, between 8 a.m. to 4 p.m.
Appointments for the release of property held for safekeeping will be scheduled on Wednesdays only. To make an appointment please call (510) 293-7046.
The Hayward Animal Shelter will be open from 1pm to 5pm (Tuesday through Saturday) for essential services only (lost pet recovery, turning in a stray dog, or turning a sick/injured animal). For more information call (510) 293-7200.
Hayward Executive Airport remains open 24-hours a day, 7-days a week. In addition:
The airport administrative and maintenance staffs are at a minimum
The airport’s two fixed base operators, APP Jet Center and Meridian Hayward, are open
Many of the other 38 commercial tenants remain open – however, please call ahead to confirm that regular business hours are in affect
To learn more about the airports response visit their webpage.
The Permit Center will be closed to the public until April 30, 2020. During this time building permits will be issued for emergency repairs only; for assistance please contact: Alexandrea Sepulveda at (510) 583-4136 or Alexandrea.Sepulveda@hayward-ca.gov
Building inspections will take place during this time frame provided that Social Distancing Requirements are met, including maintaining a minimum 6 feet from other individuals.
See Planning Division regarding application intake procedures during COVID-19.
Most other staff are working from home, so to reach other divisions, call the numbers below, or e-mail your staff contact directly.
You can help yourself and your loved ones stay healthy by washing your hands often, especially during these key times when you are likely to get and spread germs:
Follow these five steps every time.
Lather your hands by rubbing them together with the soap. Lather the backs of your hands, between your fingers, and under your nails.
Scrub your hands for at least 20 seconds. Need a timer? Hum the “Happy Birthday” song from beginning to end twice.
Rinse your hands well under clean, running water.
Dry your hands using a clean towel or air dry them.
Washing hands with soap and water is the best way to get rid of germs in most situations. If soap and water are not readily available, you can use an alcohol-based hand sanitizer that contains at least 60% alcohol. You can tell if the sanitizer contains at least 60% alcohol by looking at the product label.
How to use hand sanitizer.