COVID-19 Updates and Response Information

The City of Hayward is in continuous communication with Alameda County Public Health about COVID-19 and will share any important updates on this page as well as our social media channels.

City of Hayward at Sunset

UPDATE AS OF: July 2, 2021

The City of Hayward announced today it will reopen City Hall effective Tuesday, July 6, for in-person services on a part-time basis from 9 a.m. to 1 p.m. Mondays through Thursdays

reopening information

What Hayward is doing:

For a list of resources for the community visit our COVID-19 Community Resources page.

COVID-19 Homelessness Response Efforts:

Hand-Washing Stations

To provide increased sanitation options to the unhoused community, the City has placed eight hand-washing stations throughout Hayward. The stations will be in place for the duration of the shelter-in-place order

Alameda County Project Roomkey

Staff are in coordination with Alameda County to utilize 393 identified hotel rooms in Oakland as locations where COVID-19 positive homeless individuals can go. Some of these hotel rooms are available to high-risk homeless individuals who have other co-morbidity conditions that make them exceptionally vulnerable to COVID-19. To date, one individual from the Firehouse clinic has been referred to this service, however, declined.

An RFP was released in March to add additional hotel beds to Project Roomkey.

Increased Meal Offerings at Navigation Center

To help Navigation Center residents comply with the shelter-in-place order, the City is providing two meals daily to the Navigation Center, in addition to the one meal that is already provided. The meals are procured from local Hayward businesses.

RV Site

The City has received ten RV trailers from the City of Oakland, made available through the State. These RVs will be used to provide isolation housing for vulnerable homeless individuals and families. There are seven family RVs and three individual/couple RVs. BACS will provide on-site support and oversight. Staff are currently developing the referral process and will be able to begin the service in the next few days.

Matt Jimenez Community Center

An interdepartmental group of staff explored converting the Matt Jimenez Community Center into a service center for symptomatic unhoused individuals. The Center would have served as both a waiting area for individuals who had taken the test at the Firehouse clinic as well as a temporary shelter for COVID positive individuals. Due to perceived low demand for these services, staff are not pursuing this option at this time, however, could erect this service should the need arise.

Learn more about Hayward Unified School District's response and closures on their website

Latest Updates:

* For archived communications, see below.

Attention: Important COVID 19 Update: Alameda County Health Order No. 20-10 issued April 29, 2021

Alameda County Health Order No. 20-10

All construction projects that follow the Construction Project Safety Protocols included with the health order in Appendix B will be allowed to continue beginning May 4, 2021. Please read the County Health Order Appendix B carefully for specific guidelines required in order to operate construction sites safely. For further questions or concerns please contact Omar Noorzad at or (510) 583-4313.

The City Permit Center will remain closed until further notice. Plan review applications and permit issuance will be via email and a drop box system. For assistance please contact a Permit Technician at (510) 583-4005 or email at

Most other staff are working from home, so to reach other divisions, call the numbers below, or e-mail your staff contact directly.

  • For Building Division, (510) 583-4140
  • For Fire Department, (510) 583-4900
  • For Planning Division, (510) 583-4216 or email:
  • For Code Enforcement Division, please contact your code inspector directly or the telephone number shown on the letter you received.