COVID-19 Updates and Response Information
The City of Hayward is in continuous communication with Alameda County Public Health about COVID-19 and will share any important updates on this page as well as our social media channels.
UPDATE AS OF: DEC. 4, 2020
Additional Information:
What Hayward is doing:
For a list of resources for the community visit our COVID-19 Community Resources page.
- Provided guidelines and a permitting process for Temporary Outdoor Dining Permit during Shelter-in-Place Order.
- Created guidelines and a permiting process for vehicle gatherings during the COVID-19 Shelter-in-Place order.
- Altered parking regulations and traffic patterns in commercial districts as required and offering workplace-safety resources to support resumption of local retail, manufacturing, and warehouse and logistics business activity.
- Established a COVID-19 Rent Relief Program for Hayward residents facing economic hardship
- Established grants for Hayward residents with COVID-19 income loss but ineligible for other relief
- Began testing testing nursing home residents and employees for coronavirus infections
- Helped supply essential businesses with masks to protect employees and customers
- Expanded evicition protections to commercial tenants, homeowners following a mortgage foreclosure.
- Established a Community Relief Fund to receive and direct charitable donations to sustain and protect local residents and businesses during the COVID19 health emergency.
- Made grants of $5000 available for Hayward small businesses, independently owned restaurants
Passed an emergency COVID-19 eviction moratorium. - Established a COVID-19 Testing Center.
- Issued a call for local volunteers, established an Emergency Volunteer Center (EVC).
- Established a COVID-19 information hotline: (510) 583-4949 (Please note: This number has been discontinued, for Testing Center information please call (510) 583-5333.)
- Maintenance Services' response to reports of accumulated litter, illegal dumping and graffiti may be delayed due to crew deployment adjustments. Street-sweeping and related parking enforcement, which recently had been suspended until Dec. 10, will resume on that date as scheduled.
- Hayward Public Library services that were being provided curbside will be suspended in compliance with the new order, which takes effect at 12:01 a.m. Monday, Dec. 7, and will remain in effect until Monday, Jan. 4. Library book-return boxes will be locked through the period, and fines for late return of library materials will remain unenforced.
- To continue providing City services and minimize public contact, we will immediately implement operational changes and partial closures of facilities with the aim of reducing new COVID-19 exposures, transmissions, and infections over the next 48 hours. These changes will include but may not be limited to: consolidation of all in-person business transaction activity to the glass-partitioned counters used by the Revenue Division; shifting of other non-essential services to telephone-only; suspension of new passport appointments; and closing the downtown and Weekes libraries.
COVID-19 Homelessness Response Efforts:
Hand-Washing Stations
To provide increased sanitation options to the unhoused community, the City has placed eight hand-washing stations throughout Hayward. The stations will be in place for the duration of the shelter-in-place order
Alameda County Project Roomkey
Staff are in coordination with Alameda County to utilize 393 identified hotel rooms in Oakland as locations where COVID-19 positive homeless individuals can go. Some of these hotel rooms are available to high-risk homeless individuals who have other co-morbidity conditions that make them exceptionally vulnerable to COVID-19. To date, one individual from the Firehouse clinic has been referred to this service, however, declined.
An RFP was released in March to add additional hotel beds to Project Roomkey.
Increased Meal Offerings at Navigation Center
To help Navigation Center residents comply with the shelter-in-place order, the City is providing two meals daily to the Navigation Center, in addition to the one meal that is already provided. The meals are procured from local Hayward businesses.
RV Site
The City has received ten RV trailers from the City of Oakland, made available through the State. These RVs will be used to provide isolation housing for vulnerable homeless individuals and families. There are seven family RVs and three individual/couple RVs. BACS will provide on-site support and oversight. Staff are currently developing the referral process and will be able to begin the service in the next few days.
Matt Jimenez Community Center
An interdepartmental group of staff explored converting the Matt Jimenez Community Center into a service center for symptomatic unhoused individuals. The Center would have served as both a waiting area for individuals who had taken the test at the Firehouse clinic as well as a temporary shelter for COVID positive individuals. Due to perceived low demand for these services, staff are not pursuing this option at this time, however, could erect this service should the need arise.
Learn more about Hayward Unified School District's response and closures on their website.
Latest Updates:
- Dec. 4, 2020 - Essential municipal services, support of activities deemed critical by the State of California to continue uninterrupted in Hayward
- Nov. 30, 2020 - Street-sweeping and related traffic enforcement temporarily suspended until Dec. 10
- Nov. 21, 2020 - Curfew added to COVID-19 rollback of allowable activities and business operations
- Nov. 17, 2020 - Indoor dining halted amid COVID-19 rollback of allowable activities and business operations
- Nov. 17, 2020 - Two-week application period for Alameda County COVID-19 business-assistance grants now open
* For archived communications, see below.
Department Updates:
The Permit Center will be closed to the public until April 30, 2020. For for assistance please contact: Permit Tech at (510) 583-4005 or Building.Permits@hayward-ca.gov
Building inspections will take place during this time frame provided that Social Distancing Requirements are met, including maintaining a minimum 6 feet from other individuals.
See Planning Division regarding application intake procedures during COVID-19. Information about vehicle-based gatherings during COVID-19 Shelter-in-Place Order and information about Temporary Outdoor Dining Permit during Shelter-in-Place Order.
Most other staff are working from home, so to reach other divisions, call the numbers below, or e-mail your staff contact directly.
- Building Division, (510) 583-4140
- Fire Department, (510) 583-4900
- Planning Division, (510) 583-4216 or email Planning.Division@hayward-ca.gov
- Code Enforcement Division, please contact your code inspector directly or the telephone number shown on the letter you received.
Dear Hayward Executive Airport Tenant:
Effective April 29, 2020, Alameda County joined other San Francisco Bay Area jurisdictions to extend the orders for residents to shelter in place until Sunday, May 31, 2020 to help slow the spread of Novel Coronavirus (COVID-19). More information can be found on the City’s website: https://www.hayward-ca.gov/fire-department/disaster-preparedness/covid-19-updates
Hayward Executive Airport remains open 24-hours a day, 7-days a week for aircraft operations. In addition:
- The FAA Hayward Air Traffic Control Tower is open daily from 0900 to 2100 Local Time
- The airport’s two fixed base operators, APP Jet Center and Meridian Hayward, are open
- Many of the other 38 commercial providers remain open – however, please call ahead to confirm the customer service hours currently in effect
Regarding the airport administration building and the City’s airport administration office:
- The airside door will remain open to tenants 7-days a week, from 0800 to 2130 Local Time, to provide access to restrooms, the flight planning room, and the pilot lounge
- The landside door will remain closed
- The meeting room will remain closed and all meetings are cancelledExtra steps will be taken to clean surfaces of the buildin
- The City’s administrative office is not accessible, but a reduced number of administrative staff on duty can be reached by a landline telephone located on a podium just outside of the interior office door during regular business hours, 0800 to 1700 Local Time, Monday through Friday. You may also contact the staff by phone at 510-293-8678
- A reduced number of airport maintenance staff remain on duty to perform essential functions Rental payments may be placed in the lockbox located near the main exterior entrance to the administration building or sent by U.S. Mail
- By order of the Interim Health Officer of Alameda County, face coverings are required when in public areas Additional information will be distributed to tenants by email and on this webpage as it becomes available.
If you have questions, please contact airport staff at 510-293-8678 during regular business hours or at 510-385-1104 at other times. Thanks for your cooperation.
Due to the Shelter in Place in addressing the COVID-19 pandemic, effective August 31, 2020, the following front counter hours will be implemented:
- Front Counter will be open Monday through Friday from 9am to 4pm.
- Front Counter will be open every Saturday from 9am to noon for vehicle releases and report requests only.
The Records Unit is committed to assisting the public during this difficult time and we thank you for your understanding. Should you have any questions, please contact our non-emergency line at (510) 293-7272.
The Hayward Animal Shelter will be limiting their response to field calls to only public and animal safety calls until June 8th. Public & animal safety calls would include but are not limited to: animals loose and acting aggressively, in-progress animal attacks on a person or other animal, sick/injured animals, animal rescues, animal welfare checks depending on the reported concerns.
Hayward Police Department Hayward Animal Shelter
Street-sweeping and related parking enforcement will continue on their normal schedule EXCEPT on Dec. 24 and 25, & Jan. 1
- Jul. 24, 2020 - Hayward COVID-19 Testing Center, No-Contact Food Distribution moving to new locations
- Jul 16, 2020 - Hayward to continue Saturday street closures to support downtown shopping and outdoor dining
- Jul. 11, 2020 - Hayward street closures to support restaurants and retail shops going forward as planned
- Jul. 9, 2020 - Saturday street closures to expand outdoor dining, encourage shopping downtown resumes July 11
- Jul. 2, 2020 - Hayward COVID-19 Testing Center and Hotline closed Friday, July 3, in observance of Independence Day
- Jul. 1, 2020 - City of Hayward COVID-19 eviction moratorium extended to Sept. 30
- Jun. 30, 2020 - Early line closures starting today to manage heavy demand at Hayward COVID-19 Testing Center
- Jun. 25, 2020 - Downtown closure of B and Main streets to expand outdoor dining, encourage shopping
- Jun. 24, 2020 - Hayward Council approves COVID-19-era budget for new fiscal year beginning July 1
- Jun. 23, 2020 - Latest cost-saving compensation agreement with Hayward City workers heads to City Council
- Jun. 10, 2020 - City Council okays 3rd set of city employee pay reductions amid COVID-19 revenue declines
- Jun. 9, 2020 - Hayward to resume street sweeping June 15May 30, 2020 - New 9 a.m. to 4 p.m. weekdays schedule for Hayward COVID-19 Testing Center
- May 28, 2020 - Hayward City Council approves additional City employee pay reductions amid COVID-19 revenue declines
- May 27, 2020 - Hayward COVID-19 Testing Center reaches milestone—10,000 tests administered
- May 22, 2020 - Memorial Day closures of Hayward COVID-19 Hotline Call Center and Testing Center
- May 21, 2020 - Hayward firefighters, City Manager and Council members give up pay increases, agree to cuts amid COVID-19 revenue declines
- May 19, 2020 - Hayward adjusting parking and traffic patterns to support resumption of local business activity
- May 14, 2020 - New partnerships to sustain Hayward COVID-19 Testing Center operations until May 31
- May 13, 2020 - Rent relief grants now available for Hayward residents facing economic hardship
- May 11, 2020 - Grants to Hayward residents with COVID-19 income loss but ineligible for other relief
- May 01, 2020 - Hayward COVID-19 hotline call center moving to Monday through Saturday schedule
- Apr. 28, 2020 - Nearly 4,500 tested over five weeks through City's free COVID-19 testing center
- Apr. 24, 2020 - Hayward COVID-19 Testing Center shifting to new weekday 9 a.m. to 6 p.m. schedule
- Apr. 22, 2020 - Hayward testing nursing home residents and employees for coronavirus infections
- Apr. 20, 2020 - Hayward to helpsupply essential businesses with masks to protect workers and customers
- Apr. 16, 2020 - Start-up grants pledged to new Hayward Community Relief Fund
- Apr. 13, 2020 - Hayward COVID-19 Testing Center moving to new Cal State East Bay location
- Apr. 10, 2020 - Easter Sunday schedule changes for Hayward COVID-19 Testing Center, telephone information hotline
- Apr. 8, 2020 - Hayward COVID-19 eviction protections expanded to commercial tenants, homeowners following a mortgage foreclosure
- Apr. 7, 2020 - More than 2,000 people tested at City of Hayward COVID-19 Testing Center
- Apr. 6, 2020 - A message from Mayor Barbara Halliday
- Apr. 3, 2020 - Construction activity allowable in Hayward during COVID-19 health emergency
- Apr. 2, 2020 - Hayward Community Relief Fund launched to sustain, protect residents and businesses
- Apr. 1, 2020 - Results from first week of COVID-19 testing by City of Hayward
- Mar. 31, 2020 - Solid waste, recyclables and organics pick-up services update
- Mar. 27, 2020 - Hayward COVID-19 Test Center screening and schedule update
- Mar. 26, 2020 - City grants of $5000 available for Hayward small businesses, indepndently owned restaurants
- Mar. 26, 2020 - Results announced from first day of COVID-19 testing by City of Hayward
- Mar. 25, 2020 - Hayward City Council passes emergency COVID-19 eviction moratorium
- Mar. 25, 2020 - New traffic and line management controls for Hayward COVID-19 Test Center
- Mar. 23, 2020 - City of Hayward broadens criteria for its COVID-19 testing service
- Mar. 22, 2020 - Hayward City Council to act Tuesday on eviction moratorium, minimum wage increase delay
- Mar. 22, 2020 - Hayward to launch coronavirus Testing Center
- Mar. 20, 2020 - Call for Hayward community volunteers
- Mar. 20, 2020 - Informational Hotline Launch
- Mar. 17, 2020 - Street Sweeping Update
- Mar. 16, 2020 - Message from Mayor Halliday
- Mar. 15, 2020 - City of Hayward & Hayward Public Library
- Mar. 15, 2020 - Hayward Public Library
- Mar. 12, 2020 - City of Hayward
- Mar. 12, 2020 - Hayward Public Library
NEW LOCATION:
Starting Aug. 3, as the COVID-19 Testing Center moves to Skywest Golf Course, people will now have to make an appointment. Please visit the Testing Center webpage on the City of Hayward website. Exceptions will be made for those that do not have a vehicle.
HOURS OF OPERATION:
Generally, 9 a.m. - 4:00 p.m. Monday through Friday or until the maximum available number of tests for the day are exhausted. Closed Saturdays and Sundays.
