COVID-19 Community Resources

Below is a partial list of resources available to the public. We will update this page daily as additional resources become available. If you need assistance accessing these resources, please call the City's COVID-19 information hotline: (510) 583-4949, or 211 for assistance in multiple languages.
A young woman smiling

If you are an essential worker looking for child care, please call your local Resource & Referral agency or click on the Child Care Request Form link below to submit your child care needs.

Please be advised that if you call and reach a voicemail, do leave a message and someone will return your call. Resource & Referral staff are actively checking voicemail messages.

Childcare Request Form


Cities Served

Phone Number

BananasAlameda | Albany | Berekely | Emeryville | Oakland | Piedmont(510) 658-0381
4 C's Castro Valley | Fremont | Hayward | Newark | San Leandro | San Lorenzo | Union City(510) 582-2182 x3198
HivelyDublin | Livermore | Pleasanton | Sunol(925) 417-8733
San Francisco Emergency ChildcareSan Francisco(415) 554-8990


Youth and Family Services Bureau (YFSB)

(510) 293-7048


Crisis Support Services of Alameda County

(800) 309-2131


National Suicide Prevention Lifeline

(800) 273-8255


Substance Abuse and Mental Health Services Administration’s (SAMHSA’s) Disaster Distress

(800) 985-5990


Informed Immigrant


La Familia

(510) 881-5921


Family Paths

(800) 829-3777


NAMI (National Alliance Mental Health)

(800) 950-6264

Visit our No-Contact Food Distribution webpage for all food resources. 


No-Contact Food Distribution

COVID-19 Rental Housing Relief

Rent Relief Options

Alameda County Housing Secure: The Alameda County Housing Secure Emergency Rental Assistance Program (ACHS-ERAP) will help income-eligible households pay rent and utilities, both for past due and future payments.


City of Hayward Rent Relief: The City's rent relief program provides a one-time rent relief grant directly to landlords on behalf of low-income tenants to reduce burden on tenants and ensure landlords receive the revenue needed to maintain housing services.


ECHO Housing Rental Assistance Program 

(510) 581-9380:  

Assists residents living in Alameda County with move-in costs or delinquent rent due to a temporary financial setback. 



(510) 886-5473:

One-year rapid re-housing program providing housing subsidies/supportive services to families, living in apartments/houses scattered throughout the community, while parents gain/increase their income.


South Hayward Parish 

(510) 785-3663


FHA's Special COVID-19 Mortgage Payment Forbearance Program


HUD Foreclosure Assistance 

(800) 569-4287


Federal Housing Financing Agency


Alameda County Health Care for the Homeless

(800) 309-2131


Money Management International

(866) 889-9347


Free Default Counseling 

* For food resources for seniors see Food Resources above.


Alameda County Area Agency on Aging

(510) 798-7333


CA Senior Hotline

(833) 544-2374


COVID-19 and LGBTQ Elder People

(877) 360-5428


Friendship Line

(800) 971-0016


NAMI (National Alliance Mental Health)

(800) 950-6264



(877) 360-7243


(510) 455-5990


BART (Bay Area Rapid Transit)

(510) 464-6000

Temporary reduction in service hours:

Monday - Friday: 5 a.m. - 9 p.m.

Saturday - Sunday: 8 a.m. - 9 p.m.


Implemented a moratorium on service disconnections for non-payment for both residential and commercial customers, effective immediately and until further notice.

For payment options call (877) 704-8470


Hayward Water:

Call (510) 583-4600 if you are having difficulty paying your Hayward water bill. We will also work with you on deferrals during this crisis.


Spectrum Community Services, Inc:

(510) 881-0300


EBMUD (East Bay Municipal Utility District)

(866) 403-2683