Hayward Animal Services

We are dedicated to improving the lives of all the animals within the City, but especially the sick/homeless pets that come into our care. Hayward Animal Services provides animal field and shelter services for the City of Hayward. The Hayward Animal Shelter is open for adoptions, turning in stray animals, recovering lost pets and other services.
A large building covered by a mural of cats, dogs and other pets

Hayward Animal Shelter takes in stray and owner surrendered animals within the City of Hayward. We always have dogs, cats, and rabbits available for adoption and occasionally other small animals as well. Animals listed on Petfinder.com are for adoption. If you are missing an animal please visit the shelter in person to fill out a lost pet report.

We are dedicated to improving the lives of all animals during their stay at the shelter and helping them improve their chances of getting adopted.

Hayward Animal Services provides a variety of services for the animals and the Hayward community:

  • Care for stray, abused and surrendered pets
  • Reuniting lost pets with their guardians
  • Adoption of homeless pets to responsible guardians
  • Rescue of animals in distress
  • Ambulance service for sick or injured stray domestic and wild animals
  • Inspection of pet shops, kennels and other animal holding facilities
  • Investigation and enforcement of animal cruelty and neglect
  • Animal quarantines and rabies control
  • Dog licensing
  • Humane education
  • Mediation over neighborhood disputes regarding animal nuisances
  • Wildlife nuisance problems and education
  • Working with other agencies to place unwanted animals

General Information About Hayward Animal Services: 

Hayward Animal Services has on staff:

  • 1 Administrator
  • 3 Animal Control Officers
  • 2 Kennel Supervisors
  • A team of Animal Care Attendants and per-diem staff
  • 2 Record Clerks
  • 1 Volunteer Coordinator

Animal Control Officers (ACO’s) enforce the Federal, State and Local animal ordinances in the City of Hayward. They investigate reports of cruelty and neglect and rescue animals in distress. They investigate animal bites and attacks, enforce rabies and licensing laws and mediate neighborhood disputes involving animals. They handle wildlife problems and work with Sulphur Creek Rehabilitation Center and Fish & Game in handling and transferring wildlife. The Officers will assist he police department on enforcement raids where animals are present.

Animal Care Attendants feed, medicate and clean the cages of the shelter animals and assist the public in reclaiming or adopting animals. They also behavior test our animals to determine their adoptability.

Kennel Supervisors oversee the Animal Care Attendants as well as our shelter animals. They work with the contracted veterinarian concerning the health of the animals, and are in constant contact with other animal agencies and groups to place unwanted animals.

Record Clerks process the documentation for animals at intake, redemption, adoption, permits and licensing of animals. They handle phone calls and assist the public visiting the shelter.

Clerical staff also processes all the claims, billings, payroll and purchases involving the shelter. The clerks also dispatch calls to the officers and maintain prior criminal records of contacts.

Capacity of Shelter

  • 83 Dog runs
  • 110 Cat cages
  • A small animal section
  • Small outdoor animal section
  • Observation Wards
  • Medical Treatment Wards
  • Dangerous Dog Wards

Hayward Animal Services Hours and Location:


Hayward Animal Shelter Location

Hayward Animal Shelter Hours

Animal Services Feild Response Hours

16 Barnes Court
Hayward, CA 94544
(510) 293-7200
Tuesday to Saturday
1:00 p.m. - 5:00 p.m.
Come visit us!
7 days a week
9:00 a.m. - 5:00 p.m.
Emergency Calls - 24/7
For vicious, biting or attacking animals, dial 9-1-1 immediately. 

Hayward Animal Services Programs and Services:

Additional Programs and information:


The Hayward Animal Shelter is a proud recipient of funding from Maddie's Fund, helping to achieve a no-kill nation #ThanksToMaddie. We thank Maddie's Fund for the opportunity to participate in the Maddie's Pet adoption Days since 2010. Their generous funding has enabled the shelter to install much needed air conditioning throughout the kennels, providing comfort to our homeless animals on hot days; sound proof ducting in several wards therefore decreasing the stress levels for some of our shelter residents; provide behavior training to shelter staff; and provide medical care to shelter residents, easing their pain and increasing their chances for adoption. Thank you Maddie's Fund!




Maddie's Fund is a family foundation founded in 1994 by Workday co-founder Dave Duffield and his wife, Cheryl, who have endowed the Foundation with more than $300 million. Since then, they have awarded more than $153 million in grants toward increased community lifesaving, shelter medicine education, and pet adoptions across the U.S. The Duffields named Maddie's Fund after their Miniature Schnauzer Maddie, who always made them laugh and comforted them during stressful business times when Dave was launching a startup software company. Maddie was with Dave and Cheryl from 1987-1997 and continues to inspire them today.