For updates on COVID-19 and on City services, please visit https://www.hayward-ca.gov/covid-19.
Librarians are available by phone Monday - Saturday from 11am - 1pm. To speak with a librarian, please call 510-881-7980. (Phone reference will be unavailable on Memorial Day, Monday, May 25.)
When will the library re-open?
At this time, it is unknown when we will re-open. We appreciate your patience and will provide updates as soon as we have more information.
Do I need to return my books or movies?
Please keep your items until we reopen. We will not charge any late fees during the closure. For safety reasons, the book drops have been locked.
When will my books or movie be due? Will I be charged late fees?
All due dates have been extended, and you will not be charged late fees until the new due date. Please see the chart below:
Original Due Date
|March 9 - March 14||May 16|
|March 16 - March 21||May 23|
|March 23 - March 28||May 30|
|March 30 - March 31||June 6|
|April 1 - May 31||July 6|
Can I pick up my held books or movies?
Unfortunately, we are unable to distribute any items during the "shelter in place" order. We will extend the period that all items remain on hold so that you have plenty of time to pick them up after we reopen. Please disregard the Pick-Up By Date listed in your holds notice.
Can I renew my library card?
Using the Library Online
Can I get a library card online?
Yes! You can apply at bit.ly/hpl_card_application
, and if you include your email address, we'll send you your new card number within 1 business day. As soon as you have that number, you can start using online resources. You can pick up your physical card once the library is open again.
What online resources are available?
Using your library card you can:
Borrow and read e-books
Listen to audiobooks
Stream movies and TV
Take a class
Learn a language
...and so much more!
How do I access the online resources?
See all the options on our Resources
page. Please note: overdue fines and other fees will not prevent you from using the online resources!
What is my PIN?
Thank you for your support and understanding. We are looking forward to welcoming you back through our doors when we reopen.