YOUTH & FAMILY SERVICES BUREAU

The Youth and Family Services Bureau (YFSB) is a unique part of the Hayward Police Department. Police Officers and professional counselors work side by side providing services to children, youth and families. Originally called Project Outreach when it began in 1973, YFSB has evolved over time receiving local, state and national acclaim. YFSB focuses on helping children, youth and families succeed at home, school and in the community. Services are provided at no fee and are available in both English and Spanish.

Counseling services for children, youth and the entire family are available at the Youth and Family Services Bureau (YFSB) of the Police Department. All of the experienced counselors have Master’s degrees, and most are licensed. People come for counseling for a number of reasons, including behavior problems at home, school and in the community; parent-child conflict; and adjustment to family traumas such as domestic violence, divorce, or death. The focus of counseling services is to improve individual and family functioning.

YFSB counselors also provide crisis intervention, case management and referral services for those experiencing a personal or family crisis. These services are available on a drop-in basis or by telephone.

Although counselors work together with Police Officers, all counseling is strictly confidential, and follows all of the ethical and professional guidelines of the California Board of Behavioral Sciences and the Board of Psychology.

Crisis intervention
Child, youth and family counseling
Trauma and critical incident assistance
Case management

For more information or to make an appointment, please contact

(510)293-7048 for the Crisis Intake Counselor available Monday thru Thursday, 9am to 7pm and Friday, 9am to 5:30pm.
For life threatening emergencies, call 9-1-1.

The following is a notice about how we use the protected health information of our clients. Federal regulations, often called HIPAA regulations, require this notice to be posted on our website to provide clients with greater access to this information.

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The City of Hayward has a long-standing history of partnership and collaboration with the Hayward Unified School District (HUSD). School Resource Officer Program – Hayward police officers assigned as school resource officers (SROs) act as a liaison between the Hayward Unified School District (HUSD) and the Hayward Police Department. SROs serve at the middle and high schools providing prevention, education, apprehension and investigation services. They have a great deal of personal interaction with the students. SROs receive special training on handling child abuse investigations and conducting follow-up investigations on missing person cases. Our Kids Our Families Program – The Our Kids Our Families school-based prevention program links at risk elementary, middle, and high school students and their families to resources to reduce the need for more expensive, intensive, and restrictive systems of care. In collaboration with the Alameda County Health Care Services Agency, Youth and Family Services Bureau counselors offer case management, crisis intervention, and youth, family, and group counseling. They also provide support on the school sites for parents and teachers. Currently, the YFSB Our Kids Our Families Program is at Bowman and Harder Elementary Schools; King, Ochoa and Bret Harte Middle Schools; and Brenkwitz Continuation High School. For more information, please visit: Hayward Unified School District www.husd.k12.ca.us Alameda County HCSA School Health Services Coalition www.acschoolhealth.org Service Contacts: Youth and Family Services Bureau 510-293-7048 To report any crime, call 510-293-7000. To report a life-threatening emergency, call 9-1-1.

The Youth and Family Services Bureau offers Youth Diversion Programs, including Petty Theft Workshops, to eligible youth and their families. The intent is to decrease the number of juvenile offenders entering the Juvenile Justice System. Eligible youth are typically first time offenders who have committed minor crimes.

In the YFSB Diversion Programs, counselors work collaboratively with police officers to educate juvenile offenders about the consequences of their arrest. Counselors meet with families for a minimum of five meetings to help youth learn to take responsibility for the decisions they have made and make better decisions in the future. They may also arrange for community service assignments or other learning tasks. The focus of the program is on personal accountability and character building.

Juveniles who successfully complete the Youth Diversion Program are not referred to the Probation Department or the District Attorney’s office and they have the option to have their record sealed once they turn 18.

Service Contacts:
Youth and Family Services Bureau 510-293-7048
To report any crime, call 510-293-7000.
To report a life-threatening emergency, call 9-1-1.

A missing person is any person whose whereabouts are unknown to the reporting party. This could include a child taken, detained, concealed, enticed away or retained by a parent in violation of law.

The Hayward Police Department will accept any report, including a telephone report, of a missing person, including runaways, without delay, and will accept such reports regardless of jurisdiction. The agency having jurisdiction over the missing person’s place of residence will normally handle the case after the preliminary report is taken.

Runaway juveniles are typically handled by School Resource Officers in the police department’s Youth and Family Services Bureau. Other missing persons are handled by the Investigations Bureau.

Service Contacts:
Investigations Bureau 510-293-7034
Youth and Family Services Bureau 510-293-7048
To report any crime, call 510-293-7000.
To report a life-threatening emergency, call 9-1-1.

Jr. Giants is a free, non-competitive baseball program for boys & girls ages 5-14 years old, which is sponsored by the San Francisco Giants Community Fund and offered through the Hayward Police Department.

Hayward Police Lt. Sheryl Boykins is the Commissioner of the Hayward Jr. Giants League. YFSB School Resource Officers and Counselors oversee the daily operations of the program, which includes baseball skills development, as well as character development for the involved youth. A summer reading program, healthy lifestyle education, and violence prevention are all components of the program.

The San Francisco Giants Community Fund provides prizes, including tickets to SF Giants games, for kids who are able to successfully complete different elements of the program.

The 2013 Season of the Junior Giants starts on June 17, 2013. Online registration is now open. For more information or to sign up please visit www.sportssignup.com/city-of-hayward-online-registration.start

Jr. Giants Hotline: (510)293-3333
Youth and Family Services Bureau: (510)293-7048

Curfew violations involve minors loitering in a public place during restricted hours without adult supervision, as outlined in the Hayward Municipal Code:

Restricted hours for curfew violations are:

Sunday through Thursday 10pm – 6am
Friday and Saturday 12:01am – 6am.

Service Contacts:
Report a suspected curfew offender by calling 510-293-7000.

All fifty states have mandatory child abuse reporting laws requiring certain professionals and institutions to report suspected abuse. Such professionals include health care providers, mental health care providers, day care providers, social workers, public safety personnel, etc. In most states, a person who reports child abuse or neglect in good faith is exempt from civil and criminal liability.

In California, a report is required when a mandated reporter, in his or her professional capacity, or within the scope of his or her employment, has knowledge of, or observes, a child whom the reporter knows or reasonably suspects is the victim of abuse or neglect.

A report is also required when a commercial film and photographic print processors have knowledge of or observe any film, photograph, videotape, negative, or slide depicting a child under age 16 engaged in an act of sexual conduct.

Service Contacts:
Special Victims Unit 510-293-7034
Youth and Family Services Bureau 510-293-7048
To report any crime, call 510-293-7000.
To report a life-threatening emergency, call 9-1-1.