||The National Highway Traffic Safety Administration (NHTSA) reports that nearly 1,000 Americans are killed and 176,000 are injured annually due to red light violation collisions. The monetary impact to the public is estimated by the NHTSA to be 14 billion dollars annually. To assist in making our City as safe as possible for pedestrian and vehicular traffic, the City of Hayward has installed automated red light photo enforcement cameras at several intersections in an effort to increase driver/pedestrian safety, reduce vehicular accidents, and deter red light violations.
|Each automated photo enforced violation produces four still photographs and a twelve second video clip of the incident in question. That video can be viewed from any computer with internet access by logging onto PhotoNotice within sixty days of the violation, with the violation number, license plate number, city code-HYWDCA, or in person at the police department. The Hayward Police Department offers drop-in public viewing everyday by using self serve lobby kiosks. Our lobby hours are 8:00a.m. to 8:00p.m.
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Frequently Asked Questions »
|FREQUENTLY ASKED QUESTIONS
- The citation or notice says that I ran a red light but I know I stopped.
a. First thing to do is to look at the video. You may have been distracted or not realized that a complete stop had not been made. A Traffic Commissioner will be looking at the same video in court.
- The light was yellow when I went through, why am I cited?
a. The still cameras not only take a picture of you but also a picture of the traffic signal light at the same time. The video shows your vehicle continuously 6 seconds before the violation and 6 seconds after the violation.
- How can I view the video?
a. You can view your video online at www.photonotice.com. Use city code HYWDCA. Please note that you have to hit the "Play" button twice to access your video. Citations over 60 days are not available at photonotice.com; however, the video is still available at the Hayward Police Traffic Unit at (510) 293-7099 for an appointment.
- How does the camera know when to take a still picture and when to start the video recording?
a. The still cameras become active (turned on) when the signal light turns to red. A vehicle going over the buried wire loops in the roadway faster than a preset speed cause the pictures to be taken. The video camera is on continuous loop and as the violation occurs, captures and retains 12 seconds of video, 6 seconds before and 6 seconds after the violation. You will not be cited for any speed data, it is only part of the video activation process.
- How you can you take my picture without my permission?
a. Permission is not needed to take a photo of anyone or anything located in a public place is easily seen with the naked eye.
- I was in a right turn lane, so why do I have to stop at the red light?
a. Unless the turn lane is identified with a Yield sign, you must come to a complete stop and it must be before a limit line or the first line at a crosswalk. No part of the vehicle is to be past the limit or crosswalk line. Slowing down enough to shift into a lower gear or to merge in oncoming traffic is not a stop.
- What is a complete stop?
a. The wheels stop rotation, or in technical terms, the vehicle’s forward velocity is zero.
- I don’t have a front license plate, or the rear plate has an anti-photo cover over it, so how can a picture still be obtained?
a. The photo enforcement system works in pairs, that is, cameras are located at opposite sides of the intersection in order to photograph both license plates and the driver. The vehicle code requires both front and rear plates and it is unlawful to cover them with anything including paints, sprays, decals, shields, etc. As your citation shows, they do not work very well.
- If I have a passenger, will their picture also be taken?
a. No. Passenger’s faces are electronically blanked out to protect their privacy.
- The driver in the picture is not me, or I sold that vehicle, what do I do?
a. The Corporate Nomination portion on the back of the citation or notice has the blocks to check and places to fill in the required information. Be sure to sign it and mail it back either to the Hayward Police Department or Redflex Inc. If the driver is a friend or family member, etc. provide their driver license number, or better still, enclose a photocopy of their license. Without doing so the citation will remain in your name.
- What happens if I just ignore the citation?
a. You may have your license suspended, not be able to renew your driver’s license or re-register your vehicle and possibly face additional collection fees and fines.
- Who else sees my picture and video?
a. The pictures and video are electronically retrieved by Hayward’s designated contractor, Redflex Inc. in Phoenix, Arizona who previews the data for accuracy. They associate the license plate number to a registered owner and driver’s license database and then electronically forward the data to the Hayward police Traffic Unit. The designated, specially trained, person at the Traffic Unit will verify the data, research any missing or incorrect data and issue either a Traffic Violation Notice or a Traffic Citation.
- What is the difference between a Traffic Violations Notice and a Traffic Citation?
a. If the data received from Redflex inc. has incorrect or mismatched data such as the photograph does not match your driver’s license picture or the vehicle is not the same as the registered owner, then a Traffic Violation Notice will be issued to you. The notice will include black and white pictures of the driver and vehicle. If the data received from Redflex Inc. is correct then a Traffic Citation is issued and the photographs will be in color. The citation is a summons resulting from a traffic infraction and you must either post bail or appear in court. In court you may have the option to go to traffic school if you have not done so within the last eighteen months to remove the incident (a point on your driver’s license) as a moving violation.
- How long does it take to receive a notice or citation in the mail from the time that I ran a red light?
a. About one to two weeks.
- What or who is Redflex Inc.?
a. Redflex, Inc. installs and maintains photo-enforcement installations for numerous cities and communities throughout the U.S. and other countries. Their Phoenix, Arizona facility processes data from those installations as well as Hayward's photo enforcement program. Visit www.redflex.com for further information.
- I didn’t know Hayward was using photo enforcement.
a. Signs are posted at all major entrances to Hayward stating that it is photo enforced and numerous news articles have been published in local newspaper.
- Who calibrates Hayward’s traffic signals?
a. This is the responsibility of the Hayward Public Works Department. All signals have had their yellow light phases certified by the City’s Traffic Engineer.
- Why is this citation so expensive?
a. The amount is set by the State of California, not Hayward. The court periodically revises fees making published fee schedules out of date.
- What is a Trial by Written Declaration?
a. You can appear at your arraignment in court and request a trial by written declaration or you can telephone the court ahead of time and request a trial by written declaration form. Fill out the form with a check for the bail amount and mail it back to the court before the due date. The form is also available on line and can be filled out at www.courtinfo.ca.gov/forms/fillable/tr205.pdf.
- Can I go to traffic school to remove the point from my driving record?
a. Yes, if you have not been cited within the last 18 months (ticket to ticket) and do not have a commercial driver license.
- Who can I contact for further information?
a. Call the Hayward Police Traffic Unit’s Red-light Photo Enforcement Officer at (510) 293-7236 for additional information or assistance.